Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Werner Van Heerden

Snr. Systems Administrator | IT Generalist
Pretoria,Gauteng

Summary

Seasoned System & Network Administrator focused on business and operational improvements. Solution-focused with a passion for finding new and innovative ways to automate, and improve business processes.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
9
9
Certifications

Work History

Senior IT Administrator

Etlin International (Pty) Ltd
Pretoria, Gauteng
03.2021 - Current
  • Snr. Administrator reporting to IT Director, working alongside IT Manager.
  • Responsible for managing and monitoring of server environments (Linux and Windows), LOB applications, WAN links, WiFi systems, and overall network infrastructure health.
  • I am in charge of processing purchasing requests, liaising with suppliers and sourcing IT stock for Etlin group of companies.
  • Respond to, research and resolve issues from internal staff, external departments and customers - Tier 2 and 3 support on helpdesk.
  • Implement and manage companies' migration to SharePoint Online - also responsible for managing group of companies' Microsoft-platform (Teams, M365, and Azure)
  • Responsible for improving IT efficiencies - recent achievements include spearheading migration path to a paperless work environment, PABX to VOIP migration, warehouse scanning system implementation, and cost-reduction strategies, such as in-house Raspberry Pi-based monitoring systems, Music on Hold, environmental monitoring, biometric gate access control, and also implemented a new helpdesk system for complete ITSM.

Senior System Network Administrator

Consolidated Power Projects (PTY) Ltd
Midrand, Gauteng
09.2014 - 03.2021
  • Senior Network/Systems Administrator - reporting directly to the Group IT Manager and CIO.
  • I was responsible for the day-to-day monitoring, administration, and management of a clustered Windows Server infrastructure environment, ensuring stringent high uptime SLA is met.
  • I was tasked with creating end-user training and awareness campaigns.
  • Responsible for managing the Wireless infrastructure across all sites and branches (Unifi and Ruckus)
  • Exchange 2016/Office 365-hybrid management and support for ~500 users.
  • Implementation and Management of Polycom video conferencing systems, as well as Asterisk-based PBX telephony system.

Education

BTEC Higher National Diploma - Information Systems

London School of Business Management
Pretoria, South Africa
01.2010 - 01.2013

Diploma - IT Engineering

CTI/Cambridge University
Pretoria, South Africa
06.2008 - 08.2010

Certificate - Information Technology Project Management

London School of Business Management
Pretoria, South Africa
06.2009 - 06.2010

Skills

    Vendor agnostic Wi-Fi Implementation and Management

Windows Server Admin

Debian/Ubuntu Linux Admin

Microsoft 365/Office 365 Platform

Project Management

Analysis and critical thinking

Infrastructure Planning

Alarm & Biometric Security Systems

Mimecast Platform Management

Bitdefender Endpoint Security

Microsoft Endpoint Manager

Microsoft SCCM

Ubiquiti and Ruckus Networking Systems

Technical Analysis & Problem Solving

Firewall Management

Certification

Ubiquiti Broadband Wireless Specialist

Interests

IoT& ESP8266 - based projects

Solar and Energy Storage Design and Build

Home and PLC based automation

Hiking & Camping

Cooking

Timeline

Senior IT Administrator

Etlin International (Pty) Ltd
03.2021 - Current

Ubiquiti Broadband Wireless Specialist

11-2016

Ubiquiti Broadband Wireless Administrator

02-2016

Ruckus WiSe 1

06-2015

Senior System Network Administrator

Consolidated Power Projects (PTY) Ltd
09.2014 - 03.2021

Microsoft Certified IT Professional (MCITP): Windows Server

11-2013

Cisco Certified Entry Networking Technician (ICND 1)

09-2013

Mikrotik Certified Wireless Engineer (MTCWE)

07-2013

Mikrotik Certified Network Associate (MTCNA)

04-2013

Microsoft Certified IT Professional (MCITP): Enterprise Desktop

06-2011

Microsoft Certified Technology Specialist: Windows Server, Virtualization, Exhange

02-2011

BTEC Higher National Diploma - Information Systems

London School of Business Management
01.2010 - 01.2013

Certificate - Information Technology Project Management

London School of Business Management
06.2009 - 06.2010

Diploma - IT Engineering

CTI/Cambridge University
06.2008 - 08.2010
Werner Van HeerdenSnr. Systems Administrator | IT Generalist