Werner Busch
Deerness
Summary
A dynamic and results-driven professional with a successful background in Operations, training, Project management and new business development. I possess excellent interpersonal, communication and negotiation skills, the ability to influence decisions and to develop positive internal and external relationships. Enjoys being part of, as well as managing and motivating, a successful and productive team and thrives in highly pressurized and challenging working environments.
Overview
16
16
years of professional experience
Work History
National Operations Manager
Medilogistics and Medipost
11.2012 - Current
- Directly report to company CEO and Managing Director
- Responsible for all operational key performance indicators for in my business unit.
- Direct involvement with yearly budgeting preparation, finalization as well as driving monthly profit and loss discussions with operational teams
- Responsible for business expansion and increasing our national logistics footprint
- Grow external business as per yearly budgeted figures linked to our 5 year strategic business plan
- Responsible for resource allocation and assignments of tasks
- Project owner and lead for all Medilogistics related projects
- Responsible for all software development implementation and improvement for Medilogistics
- Managing all phases of software/innovation lifecycle from sourcing, implementation as well as building in controls to test success of implementation
- Responsible and managing multiple projects across the different Medipost holdings subsidiaries, these projects would be managed through the various phases from project initiating up until project handover to the responsible stakeholder
- Managing multiple business units: Inbound logistics, outbound logistics, Customer service department, Doctors network (consisting of Reps and compliance managers), IT, Fleet management and Sales department.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managing growth and compliance of our Doctors parcel collection point network
- Grow the DOH pickup points strategy in the KZN and province and expanding nationally
- Responsible for driving and guiding team to achieve National delivery distribution SLA of 98.6%
- Key stakeholder engagement with internal and external shareholders or clients
- Involved in internal disciplinary hearings as company chairperson
- Key Achievements: Grew turnover from R2.2M per month to R10M per month
- Grew footprint from 4 branches to current 19 branches nationwide
- Drs Network grew from 380 in November 2012 till current 2300, currently the biggest network of its sort in South Africa
- Our Drs Network has currently a national footprint, in all provinces in South Africa being represented
- Implemented an automated sorting solution with a yearly R840 000 saving on salary as well as return on asset within 2 years
- Electronic Doctors scripting project implemented 2017 rooting prescription from prescriber directly to pharmacy, labour cost saving of R5 per prescription was achieved
- Business lead and project owner on a new courier software solution that we rolled out to our 19 branches, as well as implementing handheld delivery devices moving Medilogistics into the space of sign on glass
- Medilogistics project lead on CCMMDD project logistics solution in KZN whereby we serviced 500 000 state patients on a monthly
- Project lead on logistics solution for CDU project in Western Cape currently serving 400 000 patients monthly, through our courier network in the Western Cape
- Voted in as the Group Employment Equity committee Chairman to drive transformation process for business
- Initiated, planned and executed Medipost Covid-19 mass vaccination site
- Sourcing and implementation of cold chain solution for the -20 Johnson and Johnson covid-19 vaccine for distribution via Kawari wholesalers
- Project lead on route optimization project, goal of the project is to bring 13% efficiency on our distribution arm of the business
- Medilogistics project lead and owner on J&J covid-19 vaccine distribution tender-Project kicked off October 2021.
Responsible Pharmacist
Kawari Wholesalers
03.2015 - 03.2016
- Managed the wholesaler according to Good Wholesale Practice (GWP)
- Ensure that persons employed in Kawari wholesalers are appropriately registered with the Pharmacy Council
- Take corrective measures in respect of deficiencies with regard to inspection reports of the Pharmacy Council or in terms of the Medicines Control Council
- Establish policies and procedures for all employees at Kawari wholesalers aligned with the Pharmacy act
- Ensure the safe and effective storage and keeping of pharmaceutical products in the Kawari wholesalers
- Ensure that written job descriptions are prepared for all staff and that all staff are acquainted with their job descriptions and responsibilities
- Assess the educational needs of all pharmaceutical staff
- Ensure that the conditions of Kawari wholesalers licence are met and that there is compliance with the standards and guidelines of the MCC.(Medicine Control Council) Do regular practice audits on Kawari wholesalers
- Responsible for updated Master, Quality Management systems and Validation plan
- Must ensure that all SOP’s are in place and updated regularly
- Key Achievements: Implementing electronic temperature logging process
- Temperature mapping of warehouse
- Implemented Quality Management systems and Validation system
- Implementation of the QMS and validation protocol resulted in Litha and Cipla pharmaceuticals to solely use Kawari for certain high value and sensitive products.
Regional manager inland
Medilogistics
01.2012 - 10.2012
- To ensure that Inland branches maintains high delivery standard and remains profitable
- Maintaining Inland SLA of 98%-parcels delivered within stipulated lead times
- Responsible for inland branches reaching their targeted budget figures
- Managing staff-5 directly and 70 indirectly
- The team is made up of the following departments: Outbound logistics, Drs Network
- Responsible for opening of new branches according to budgeted requirements
- Managing growth and compliance of Inland Doctors collection point network
- Ensure that my network team reach their targeted signage quota
- Key Achievements: Contracting first Drs to come aboard on our Inland Network
- Took over our Gezina branch in October 2012 and grew the branch with the same amount of staff, from 12000 parcels per month to 23000 parcels per month-Increasing productivity from 30 delivery average per day to 62 average deliveries per drivers.
Production Manager Hatfield Branch
Medipost
06.2011 - 12.2011
- Responsible for the management of the production area in the Hatfield Branch (HIV and special meds scripts)
- Responsible for all SAPC regulations and GPP standards in the pharmacy
- We processed 80000 parcels per month through this branch
- Responsible for maintaining GPP in this area
- Responsible for all staff relating queries and resolutions
- Maintaining and setting high work ethic and standard in this area.
Blueprint Health Care
Clicks
01.2011 - 05.2011
- Worked on a Project team which main aim was decreasing staff turnover and increase Pharmacy productivity
- Role included project management and governance
- Developing Roll out methodology and roll out material for the pharmacies
- Role also included training and assessing and facilitation per store.
Acting GPP manager North West
Clicks
03.2010 - 07.2010
- Assisted in the Virtual care Pharmacy take over into the current Clicks structure
- Responsible for Daily operational running of the pharmacies in the North West region
- Had 18 pharmacies reporting to me
- Was involved with financial/operational and GPP audits
- Involvement in regional budgeting
- Responsible for sales targets to be met as well as keeping expenses under budgeted amount
- Was involved in the recruitment procedure of Staff
- Ensured that all monthly KPA’s was met.
CHC
Clicks
01.2009 - 02.2010
- Worked as part of a Project team which worked on the CHC dispensing system implementation
- Roles included: Training pharmacies on the system
- Dissecting and understanding the total working of the IT system matrix
- Doing End to End testing on the system
- Preparing and writing training methodology
- Facilitation and assessing of staff members on the system
- Stakeholder interaction with top management
- Doing system sign off on each off the URS’s
- I was also involved in the Intern training programme whereby interns were trained on the Unisolv dispensing systems
- Compiling and finalizing SOP’s for new CHC dispensing system
- Was trained as an assessor and facilitator and is currently registered at the SAPC as assessor.
Responsible Pharmacist
Clicks
01.2008
- Responsible for Daily operational running of the pharmacies were I was RP in
- I was appointed in these Periods as RP of Brooklyn/Hatfield and Kolonade Clicks
- Was involved with financial/operational and GPP audits
- Involvement in store specific budgeting
- Responsible for sales targets to be met as well as keeping expenses under budgeted amount
- Was involved in the recruitment procedure of Staff
- Ensured that all monthly KPA’s was met
- Key Achievements: Was the youngest RP in the inland division when I was given the Hatfield branch
- Did a store take over project in 2008/06/10.
Education
Bachelor of Science -
UWC
Cape Town, South Africa12.2004
Matriculated -
PW Botha College
George, South Africa12.2000
Strategic Management - Business
UNISA
South Africa12.2019
Management Development Program - Business
WITS Business School
Johannesburg, South Africa 01.2019 - 05.2019
Data Analytics - Data Analysis
Coursera IBM
12.2024
Skills
- Compliance Management
- Team Collaboration
- Team Leadership
- Adaptability and Flexibility
- Management Team Building
- Cross-Functional Collaboration
- Data Analysis
- Performance Evaluations
- Task Prioritization
- Team Development
- Stakeholder Management
Personal Information
- Place of Birth: Bellville, Western Cape
- Number of Children: 2
- Health Status: Excellent; non-smoker
- Date of Birth: 10/13/82
- Nationality: South African/German
- Driving License: B
- Marital Status: Married
Keyitskills
- Word
- Excel
- PowerPoint
- Unisolv
- Medipost app
- Freight ware courier systems
Referencesavailable
True
Hobbies and Interests
- Cycling: have competed in the prestigious Absa Cape Epic in 2012.
- Rugby: achieved provincial colours in 2000 at U/18 level.
Training
- Project Management: Clicks Holdings internal training 2009
- Profitable practice management. Clicks Holdings internal training 2008
- Assessor and facilitation courses Completed 2009-registered assessor at SAPC.
- Strategic Management Training-UNISA 2019
- Management development program (Wits Business school) completed 2021
- Leadership skills
- People management
- Business modelling
- Strategic management
- Operations management
- Leading change and organizational dynamics
Languages
Afrikaans
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Elementary (A2)
Timeline
Management Development Program - Business
WITS Business School
01.2019 - 05.2019
Responsible Pharmacist
Kawari Wholesalers
03.2015 - 03.2016
National Operations Manager
Medilogistics and Medipost
11.2012 - Current
Regional manager inland
Medilogistics
01.2012 - 10.2012
Production Manager Hatfield Branch
Medipost
06.2011 - 12.2011
Blueprint Health Care
Clicks
01.2011 - 05.2011
Acting GPP manager North West
Clicks
03.2010 - 07.2010
CHC
Clicks
01.2009 - 02.2010
Responsible Pharmacist
Clicks
01.2008
Bachelor of Science -
UWC
Matriculated -
PW Botha College
Strategic Management - Business
UNISA
Data Analytics - Data Analysis
Coursera IBM
Similar Profiles
Werner BuschWerner Busch
National Operations Manager at Medilogistics and MedipostNational Operations Manager at Medilogistics and Medipost
MAIPELO SEPHOTIMAIPELO SEPHOTI
CALL CENTRE AGENT at MEDIPOST PHARMACYCALL CENTRE AGENT at MEDIPOST PHARMACY
Letitia Nompumelelo AdamsLetitia Nompumelelo Adams
Customer Service Logistics Manager at Medipost PharmacyCustomer Service Logistics Manager at Medipost Pharmacy