Summary
Overview
Work History
Education
Skills
Personal Information
References
Key It Skills
Training
Timeline
Generic
Werner Busch

Werner Busch

Operations Manager

Summary

A dynamic and results-driven professional with a successful background in Operations, training, Project management and new business development. I possess excellent interpersonal, communication and negotiation skills, the ability to influence decisions and to develop positive internal and external relationships. Enjoys being part of, as well as managing and motivating, a successful and productive team and thrives in highly pressurized and challenging working environments.

Overview

15
15
years of professional experience
9
9
years of post-secondary education

Work History

National Operations Manager

Medilogistics and Medipost
Pretoria
11.2012 - Current
  • Directly report to company CEO and Managing Director
  • Responsible for all operational key performance indicators for the business sector
  • Oversee yearly budgeting preparation, finalization as well as driving monthly profit and loss discussions with operational teams
  • Responsible for business expansion and increasing our national logistics footprint
  • Directly responsible for sourcing and driving our external business sales linked to our 5-year strategic business plan
  • Responsible for resource allocation and driving business KPI's with team
  • Project owner/lead for all Medilogistics related projects
  • Responsible for all software development implementation and improvement for Medilogistics
  • Managing all phases of software/innovation lifecycle from sourcing, implementation as well as building in controls to test success of implementation
  • Responsible and managing multiple projects across the different Medipost holdings subsidiaries, these projects would be managed through the various phases from project initiating up until project handover to the responsible stakeholder
  • Scope of responsibility are Inbound logistics, outbound logistics, Customer service department, Doctors network (consisting of Reps and compliance managers), IT, Fleet management, Sales manager as well as added responsibility of managing our production department as well as our CCMDD production operations
  • Managing growth and compliance of our doctors parcel collection point network
  • Grow the DOH pickup points strategy in the KZN and province and expanding nationally
  • Responsible for driving and guiding team to achieve National delivery distribution SLA of 98.6%
  • Key stakeholder engagement with internal and external shareholders or clients
  • Involved in internal disciplinary hearings as company chairperson
  • Key Achievements: Grew turnover from R2.2M per month to R10M per month
  • Grew footprint from 4 branches to current 16 branches nationwide
  • Drs Network grew from 380 in November 2012 till current 2300, currently the biggest network of its sort in South Africa
  • Our Drs Network has currently a national footprint, in all provinces in South Africa being represented
  • Implemented an automated sorting solution with a yearly R840 000 saving on salary as well as return on asset within 2 years
  • Electronic Doctors scripting project implemented 2017 rooting prescription from prescriber directly to pharmacy, labour cost saving of R5 per prescription was achieved
  • Business lead and project owner on a new courier software solution that we rolled out to our 19 branches, as well as implementing handheld delivery devices moving Medilogistics into the space of sign on glass
  • Medilogistics project lead on CCMMDD project logistics solution in KZN whereby we serviced 500 000 state patients on a monthly
  • Part of the Medipost holdings Management committee
  • Project lead on logistics solution for CDU project in Western Cape currently serving 400 000 patients monthly, through our courier network in the Western Cape
  • Voted in as the Group Employment Equity Committee Chairman to drive transformation process for business
  • Initiated, planned, and executed Medipost Covid-19 mass vaccination site
  • Sourcing and implementation of cold chain solution for the -20 Johnson and Johnson covid-19 vaccine for distribution via Kawari wholesalers
  • Project lead on route optimization project, goal of the project is to bring 13% efficiency on our distribution arm of the business
  • Medilogistics project lead and owner on J&J covid-19 vaccine distribution tender-Project kicked off October 2021
  • Responsible for startup off CCMDD production operations, this entailed staffing, determining workflow and process for successful tender implementation tender was awarded Sept 30 2022 and had to be operational Oct 22nd 2022, this tender is linked to 260 000 patients per month
  • Successful implementation of automated sorter in our CCMDD production operations servicing 12000 patients per day Jan 2024.

Responsible Pharmacist

Kawari Wholesalers
03.2015 - 03.2016
    • Managed the wholesaler according to Good Wholesale Practice (GWP)
    • Ensure that persons employed in Kawari wholesalers are appropriately registered with the Pharmacy Council
    • Take corrective measures in respect of deficiencies with regards to inspection reports of the Pharmacy Council or in terms of the Medicines Control Council
    • Establish policies and procedures for all employees at Kawari wholesalers aligned with the Pharmacy act
    • Ensure the safe and effective storage and keeping of pharmaceutical products in the Kawari wholesalers
    • Ensure that written job descriptions are prepared for all staff and that all staff are acquainted with their job descriptions and responsibilities
    • Assess the educational needs of all pharmaceutical staff
    • Ensure that the conditions of Kawari wholesalers' license are met and that there is compliance with the standards and guidelines as set by SAHPRA
    • Do regular practice audits on Kawari wholesalers
    • Responsible for updated Master, Quality Management systems and Validation plan
    • Must ensure that all SOP's are in place and updated regularly
    • Key Achievements: Implementing electronic temperature logging process
    • Temperature mapping of warehouse
    • Implemented Quality Management systems and Validation system
    • Implementation of the QMS and validation protocol resulted in Litha and Cipla pharmaceuticals to solely use Kawari for certain high value and sensitive products.

Regional manager inland

Medilogistics
01.2012 - 10.2012
    • To ensure that Inland branches maintains high delivery standard and remains profitable
    • Maintaining Inland SLA of 98%-parcels delivered within stipulated lead times
    • Responsible for inland branches reaching their targeted budget figures
    • Managing staff-5 directly and 70 indirectly
    • The team is made up of the following departments: Outbound logistics, Drs Network
    • Responsible for opening of new branches according to budgeted requirements
    • Managing growth and compliance of Inland Doctors collection point network
    • Ensure that my network team reach their targeted signage quota
    • Key Achievements: Contracting first Drs to come aboard on our Inland Network
    • Took over our Gezina branch in October 2012 and grew the branch with the same number of staff, from 12000 parcels per month to 23000 parcels per month-Increasing productivity from 30 delivery average per day to 62 average deliveries per drivers.

Production Manager Hatfield Branch

Medipost
06.2011 - 12.2011
  • Responsible for the management of the production area in the Hatfield Branch (HIV and special meds scripts)
  • Responsible for all SAPC regulations and GPP standards in the pharmacy
  • We processed 80000 parcels per month through this branch
  • Responsible for maintaining GPP in this area
  • Responsible for all staff relating queries and resolutions
  • Maintaining and setting high work ethic and standard in this area.

Blueprint Health Care

Clicks
01.2011 - 05.2011
  • Worked on a Project team which main aim was decreasing staff turnover and increase Pharmacy productivity
  • Role included project management and governance
  • Developing Roll out methodology and roll out material for the pharmacies
  • Role also included training and assessing and facilitation per store.

Acting GPP manager North West

Clicks
03.2010 - 07.2010
  • Assisted in the Virtual care Pharmacy take over into the current Clicks structure
  • Responsible for Daily operational running of the pharmacies in the North West region
  • Had 18 pharmacies reporting to me
  • Was involved with financial/operational and GPP audits
  • Involvement in regional budgeting
  • Responsible for sales targets to be met as well as keeping expenses under budgeted amount
  • Was involved in the recruitment procedure of Staff
  • Ensured that all monthly KPA's was met.

CHC

Clicks
01.2009 - 02.2010
  • Worked as part of a Project team which worked on the CHC dispensing system implementation
  • Roles included: Training pharmacies on the system
  • Dissecting and understanding the total working of the IT system matrix
  • Doing End to End testing on the system
  • Preparing and writing training methodology
  • Facilitation and assessing of staff members on the system
  • Stakeholder interaction with top management
  • Doing system sign off on each off the URS's
  • I was also involved in the Intern training programme whereby interns were trained on the Unisolv dispensing systems
  • Compiling and finalizing SOP's for new CHC dispensing system
  • Was trained as an assessor and facilitator and is currently registered at the SAPC as assessor.

Responsible Pharmacist

Clicks
1 2008
  • Responsible for Daily operational running of the pharmacies where I was RP in
  • I was appointed in these Periods as RP of Brooklyn/Hatfield and Kolonade Clicks
  • Was involved with financial/operational and GPP audits
  • Involvement in store specific budgeting
  • Responsible for sales targets to be met as well as keeping expenses under budgeted amount
  • Was involved in the recruitment procedure of Staff
  • Ensured that all monthly KPA's was met
  • Key Achievements: Was the youngest RP in the inland division when I was given the Hatfield branch
  • Did a store take over project in 2008/06/10.

Education

Matriculated -

PW Botha College
George South Africa
01.1996 - 12.2000

B-Pharm - Pharmacy

UWC
Cape Town
02.2001 - 03.2005

Skills

Regulatory Compliance

undefined

Personal Information

  • Place of Birth: Bellville, Western Cape
  • Number of Children: 2
  • Health Status: Excellent; non-smoker
  • Date of Birth: 10/13/82
  • Nationality: South African/German
  • Driving License: B
  • Marital Status: Married

References

REFERENCES ARE AVAILABLE ON REQUEST

Key It Skills

  • Word
  • Excel
  • PowerPoint
  • Unisolv
  • Medipost app
  • Freight ware courier systems

Training

  • Project Management: Clicks Holdings internal training 2009
  • Profitable practice management. Clicks Holdings internal training 2008
  • Assessor and facilitation courses Completed 2009-registered assessor at SAPC.
  • Strategic Management Training-UNISA 2019
  • Management development program (Wits Business school) completed 2021
  • Leadership skills
  • People management
  • Business modelling
  • Strategic management
  • Operations management
  • Leading change and organizational dynamics
  • Data Analytics presented by IBM Enrolled March 2024-In progress

Timeline

Responsible Pharmacist

Kawari Wholesalers
03.2015 - 03.2016

National Operations Manager

Medilogistics and Medipost
11.2012 - Current

Regional manager inland

Medilogistics
01.2012 - 10.2012

Production Manager Hatfield Branch

Medipost
06.2011 - 12.2011

Blueprint Health Care

Clicks
01.2011 - 05.2011

Acting GPP manager North West

Clicks
03.2010 - 07.2010

CHC

Clicks
01.2009 - 02.2010

B-Pharm - Pharmacy

UWC
02.2001 - 03.2005

Matriculated -

PW Botha College
01.1996 - 12.2000

Responsible Pharmacist

Clicks
1 2008

Similar Profiles

CREATE PROFILE
Werner BuschOperations Manager