Wendy Hleziphi Mashifane
Operational Manager Ophthalmology
Bloemfontein
Summary
Highly experienced ophthalmic nurse and operational manager with over 20 years of nursing experience, including more than 6 years in ophthalmology specialty and 3+ years in nursing management. Recognized as the Best Operational Manager at Universitas Academic Hospital, with a proven track record in leading units to excel in national health standards audits, including the first-ever inspection by the Office of the Health Standards Committee. Successfully led the Eye Care Marathon campaign, which gained provincial and global recognition, showcasing innovation, public engagement, and teamwork in advancing ophthalmology. Skilled in coordinating multidisciplinary teams, program planning, stakeholder engagement, and data-driven service improvement.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Operational Manager – Ophthalmology
Universitas Academic Hospital
Bloemfontein
02.2022 - Current
- Supervise and coordinate all clinical and operational activities in the Eye Care department
- Lead implementation of nursing standards, infection control, and patient-centred care
- Facilitate multidisciplinary collaboration for quality improvement and efficiency
- Contribute to budget planning, HR processes, and continuous professional development
- Mentor junior staff and support nursing education initiatives
- Successfully led the unit through the first-ever inspection by the Office of the Health Standards Committee, achieving excellent results
- Efficiently manage both the Eye Clinic and the Eye Ward for continuity and quality of care
- Achieved over 80% scores in patient audits and peer-reviewed nursing files
- Spearheaded the Eye Care Marathon (October 2024) that earned provincial and global recognition
- Honoured with the Best Operational Manager award at Universitas Academic Hospital
Professional Nurse (Speciality – Ophthalmology)
St John’s Eye Hospital (CHB Academic Hospital)
Soweto
08.2016 - 01.2022
- Delivered expert ophthalmic care in outpatient, ward, and surgical settings
- Supported eye surgery theatre operations and managed post-op care
- Collaborated on public eye screening and educational campaigns
Professional Nurse
Highveld Eye Hospital
Witbank
10.2013 - 03.2015
- Specialized in visual acuity, IOP testing, and pre/post-operative nursing
- Advocated for patient education and visual health promotion
Education
Postgraduate Diploma - Health Professions Education
University of The Free State
Bloemfontein 01.2024 - Current
Post-Basic Diploma - Ophthalmological Nursing Science
Chris Hani Baragwanath Nursing College
Soweto 01.2011 - 12.2011
Diploma - General Nursing, Psychiatric, Community & Midwifery
Mpumalanga College of Nursing
Nelspruit 01.2001 - 12.2004
Skills
- Strategic Leadership
- People Management
- Monitoring & Evaluation
- Financial Management
- Human Resource Management
- Stakeholder Engagement
- Evidence-Based Practice
- Microsoft Office
- Clinical Audits
Technical And Administrative Skills
- Microsoft Word, Excel, PowerPoint, Outlook, Zoom, MS Teams
Ethnicity
Black African
Drivers License
Code C1
Professional Registration
General Nursing, Midwifery, Psychiatric, Community Health, and Ophthalmology Nursing
Personal Information
- Date of Birth: 01/30/80
- Gender: Female
- Nationality: South African
References
Mrs DAC Selemela – Assistant Manager, Universitas Academic Hospital
📞 083 743 8207
Email: selemeladac@fshealth.gov.za
Mrs DS Ngoako – Operational Manager, St John’s Eye Hospital
📞 072 289 9943
Email: dteb58@gmail.com
Timeline
Postgraduate Diploma - Health Professions Education
University of The Free State
01.2024 - Current
Operational Manager – Ophthalmology
Universitas Academic Hospital
02.2022 - Current
Professional Nurse (Speciality – Ophthalmology)
St John’s Eye Hospital (CHB Academic Hospital)
08.2016 - 01.2022
Professional Nurse
Highveld Eye Hospital
10.2013 - 03.2015
Post-Basic Diploma - Ophthalmological Nursing Science
Chris Hani Baragwanath Nursing College
01.2011 - 12.2011
Diploma - General Nursing, Psychiatric, Community & Midwifery
Mpumalanga College of Nursing
01.2001 - 12.2004
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