Wendy Gasa

Floor Assistant

Mr Mahhomed

Johannesburg

10.2017 - 01.2018

Achieved sales goals and service targets by cultivating and securing new customer relationships.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Recommended accessories and complementary purchases to boost revenue.
Greeted customers, helped locate merchandise and suggested suitable options.
Logged reports, expenses, receipts, and sales in company database.
Alerted customers to upcoming sales events and promotions.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Managed efficient cash register operations.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Developed strong rapport with customers and created positive impression of business.
Created inviting environment for customers by maintaining store organization and cleanliness.
Built customer loyalty and retention by delivering excellent shopping experiences.
Increased business sales utilizing Product or Service knowledge.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Provided exceptional services and pleasant shopping experiences to retail customers.
Monitored customers for signs of security concerns and escalated issues to management.
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Type and Type products.
Prioritized helping customers over completing other routine tasks in store.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Stocked merchandise, clearly labeling items and arranging according to size or color.
Discussed Product or Service with customers, outlined restrictions and educated on policies.
Wrapped, boxed and weighed bakery department products.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Processed accurate credit, debit, check and cash sales transactions for more than Number customer orders per day.