Wellington Chiwayi
Bartender/Barista
Cape Town
Summary
Communicative "BARTENDER/BARISTA/WAITER" maintaining bar and service area in optimal condition. Proficient in bar operations, supply ordering, mixology, invoice generation and order fulfillment. Independent with collaborative leadership principles and thoughtful motivation strategies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Owner/Coffee Barista
Kofi-Haus
Paarl
06.2020 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Managed day-to-day business operations.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Evaluated suppliers to maintain cost controls and improve operations.
- Trained and motivated employees to perform daily business functions.
- Conducted target market research to discover customer needs and analyze competitor trends.
Bartender
Woodstock Grill & Tap
Cape Town
01.2018 - 02.2020
- Drinks preparation - alcoholic and non-alcoholic beverages
- Coffees
- Mixed drinks
- Processing payments
- Stock control
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Head Bartender
Casa Woodstock Bar
Cape Town
04.2016 - 02.2020
- Welcoming and serving guests
- Drinks preparation
- Processing payments
- Closed out cash register and prepared cashier report at close of business.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Poured and prepared mixed drinks for over 100 customers daily.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Mentored team members and coached on procedures and productivity strategies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Waiter/Barista
MIKE'S KITCHEN
Cape Town
08.2012 - 01.2016
- Greeted customers and ensuring their comfort
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Accepted payments and validation
- Ensured cleanliness of the establishment
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Mutungagore High School
Zimbabwe 01.2007 - 11.2010
Skills
Barista - Latte' ArtMixologyComputer literacy
Teamwork and Collaboration
Good Telephone Etiquette
Excellent Communication
Organization and Time Management
Problem-Solving
Training and Development
Multitasking Abilities
Flexible and Adaptable
Attention to Detail
Decision-Making
Active Listening
Timeline
Owner/Coffee Barista
Kofi-Haus
06.2020 - Current
Bartender
Woodstock Grill & Tap
01.2018 - 02.2020
Head Bartender
Casa Woodstock Bar
04.2016 - 02.2020
Waiter/Barista
MIKE'S KITCHEN
08.2012 - 01.2016
High School Diploma -
Mutungagore High School
01.2007 - 11.2010