Summary
Work History
Education
Skills
Certification
Chess Player & Turner Saxophonist Player
Timeline
Generic
Welcome Mashego

Welcome Mashego

Client Manager
Johannesburg,GP

Summary

Client Services Manager providing leadership to interns and serving as escalation point for clients and internal departments. . Delivers excellent client services while building and maintaining client relationships.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Adaptable and enterprising with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time.

Work History

Client Services Manager

Aon
Sandton, Johannesburg
08.2021 - Current
  • Scheduled and attended meetings with clients and prospective clients as requested.
  • Collected confidential financial information from clients to construct comprehensive financial plans.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
  • Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
  • Organized daily workflow and assessed appropriate staffing to provide optimal service.

Deacon

New Apostolic Church
Emdei, Soweto
01.2011 - Current
  • Lead church teams and members
  • Support church rectors in taking care of members of the church members through soul care
  • Work is done voluntarily no payment or compensation

Internal Broker

Aon
Sandton
02.2018 - 08.2021
  • Underwriting clients risks, Analyzing proposal form and conducting needs analysis, calculations of premiums on the basis of actuarial, statistical and background information
  • Raising Invoices
  • Collection of client premiums
  • Establishing and Maintaining Client Relationships
  • Negotiating and Liaising with Insurers on behalf of Clients
  • Deal with clients within the Professional Indemnity Insurance
  • Prepared a variety of different written communications, reports and documents to ensure clients needs and company needs are met

District Youth Leader

New Apostolic Church
Garankuwa, Pretoria
01.2012 - 12.2013
  • Responsible for building a sense of community within the church youth
  • Provide an opportunity for both spiritual and social development
  • Maintain social media and emails to provide information publicly
  • Voluntary and no compensation

Cashier

Mr Video
Weltervreden, Johanesburg
01.2011 - 12.2011
  • Welcoming of Customers
  • Advising Clients on the type of Genres of Movies
  • Recommend the movies
  • Collecting of Cash and counting of cash after the close of business

Education

National Diploma - Economic Management Analysis

Tshwane University of Technology
Garankuwa
01.2011 - 01.2015

Matric -

Elandspoort High School
Danville
01.2010 - 12.2010

NQF4 - Short Term Insurance

BRC
Johannesburg CBD
02.2016 - 01.2017

NQF5 - Short Term Insurance

Milpark
South Africa
02.2017 - Current

Skills

Client Relationships

Knowledgeable in Microsoft Office

Account management

Strategic planning

Business development and planning

Analytical problem solver

Review of contracts

Coaching and mentoring

Certification

RE5 Certificate

Chess Player & Turner Saxophonist Player

Love playing chess as a mind challenging game

For the love and passion of music i sing, play saxophone and conduct a choir

Timeline

Client Services Manager

Aon
08.2021 - Current

Internal Broker

Aon
02.2018 - 08.2021

NQF5 - Short Term Insurance

Milpark
02.2017 - Current

NQF4 - Short Term Insurance

BRC
02.2016 - 01.2017

District Youth Leader

New Apostolic Church
01.2012 - 12.2013

Cashier

Mr Video
01.2011 - 12.2011

Deacon

New Apostolic Church
01.2011 - Current

National Diploma - Economic Management Analysis

Tshwane University of Technology
01.2011 - 01.2015

Matric -

Elandspoort High School
01.2010 - 12.2010

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