Wayne Fick
National Operations Manager
Kempton Park
Summary
With over 20 years of progressive experience in the supply chain industry, my leadership track record spans logistics, warehousing, transport, and distribution management. Recognized for a hands-on approach and ability to streamline operations, I consistently deliver tangible improvements in operational efficiency, cost control, and customer satisfaction. I have played a key role in transforming underperforming operations into high-functioning, financially sound business units, leveraging strong commercial insight and a practical, solutions-oriented mindset. Building cross-functional teams and fostering a culture of accountability has led to sustained performance gains across every organization worked with. Driven by continuous improvement, customer alignment, and operational excellence, I thrive in fast-paced, high-pressure environments where adaptability and proactive management are key.
Overview
33
33
years of professional experience
2
2
years of post-secondary education
Work History
National Operations Manager
Bidvest – Academy Brushware / Sanlic House of Locks
09.2016 - Current
- Reporting to the Managing Director, I lead national operations for one of the top five companies within the Bidvest Commercial Products division. With 12 direct reports and oversight of over 200 staff across three warehouses in separate provinces, I drive operational performance across all warehousing and distribution functions.
- Full responsibility for inbound/outbound logistics, staffing, stock control, and fleet operations
- Spearheaded WMS implementation to transition from manual processes
- Conducted time-in-motion studies to improve workflow efficiency
- Enforced industry best practices to promote safety and reduce employer risk
- Oversaw annual budgeting, capex planning, and cost-saving initiatives
- Managed internal maintenance teams and led ERP system adoption (Syspro)
- Designed SOPs, introduced risk mitigation protocols, and ensured compliance with OHS regulations
- Doubled productivity in the Assemble department without increasing headcount
- Maintained flat labour costs year-on-year while increasing output
- Reduced labour hours by 40,000 annually with a concurrent rise in sales
- Relocated operations across Johannesburg, Durban, and Cape Town successfully
- Delivered transport cost savings exceeding R5 million
Factory / Production Manager
Auto and Truck Tyres
09.2015 - 08.2016
- Managed operations at the world’s largest single-site tyre re-treading facility, overseeing 16 production stages and ensuring alignment with international standards.
- Production scheduling and KPI development through time and motion studies
- Recruitment and training of highly skilled technical teams
- Introduced TQM practices and embedded quality into the culture
- Oversaw capex projects, machine commissioning, and continuous improvement initiatives
- Managed ERP operations (Omnix), budget planning, and resource optimization
- Applied Kaizen methodology and Lean principles for ongoing improvements
Warehouse & Service Manager
Tupperware Brands - Avroy Shlain Cosmetics (Pty) Ltd
09.2014 - 08.2015
- Led the end-to-end warehousing, distribution, and customer order fulfilment for a major cosmetics distributor, with a focus on operational efficiency and inventory accuracy.
- Rolled out lean warehousing processes and FIFO principles
- Developed warehouse layout for pick-line optimisation
- Implemented barcoding and WMS framework
- Drove OTIF (On Time In Full) delivery performance
- Reduced stock take duration by 50% through digitisation
Warehouse & Distribution Manager
Tupperware Southern Africa Manufacturing (Pty) Ltd
05.2009 - 08.2014
- Oversaw logistics operations supporting the national distribution of Tupperware products, including managing a high-value inventory and third-party transport contractors.
- Managed an R250 million inventory across inbound/outbound channels
- Led Lean and Six Sigma implementation
- Automated the receiving process with conveyors and parcel scanners
- Introduced lifting equipment and pallet-wrapping automation
- Reduced labour costs by 40% through restructuring
National Operations Manager (Johannesburg, WC & Durban)
First Cargo Transport & Logistics
01.2007 - 04.2009
- Led nationwide logistics and freight operations, managing multiple depots and warehouse sites.
- Implemented systems for POD tracking, diesel usage control, and fleet maintenance
- Led customer pricing negotiations and contract tenders
- Controlled national distribution, warehouse SOPs, and cost management
- Reduced transport losses through process control and employee accountability
Regional Manager (Western Cape & Durban)
First Cargo Transport & Logistics
04.2002 - 12.2006
- Led nationwide logistics and freight operations, managing multiple depots and warehouse sites.
- Implemented systems for POD tracking, diesel usage control, and fleet maintenance
- Led customer pricing negotiations and contract tenders
- Controlled national distribution, warehouse SOPs, and cost management
- Reduced transport losses through process control and employee accountability
Operations Manager (Johannesburg)
First Cargo Transport & Logistics
09.1999 - 03.2002
- Led nationwide logistics and freight operations, managing multiple depots and warehouse sites.
- Implemented systems for POD tracking, diesel usage control, and fleet maintenance
- Led customer pricing negotiations and contract tenders
- Controlled national distribution, warehouse SOPs, and cost management
- Reduced transport losses through process control and employee accountability
Owner / Director
Wholesale Fresh Produce
01.1996 - 01.1999
Assistant to the Director
Chicken City, Benoni
01.1993 - 01.1996
Senior Sales Rep
Academy for Mathematics, Johannesburg
01.1992 - 01.1993
Education
Bachelor of Business Administration - Logistics & Supply Chain Management
Institute for Logistics and Supply Chain Management
01.2023 - Current
Diploma in Road Freight Management - undefined
University of Johannesburg
Diploma in Warehouse & Logistics Management - undefined
Damelin College
Matriculated - undefined
Hoërskool Birchleigh
Skills
- Operations & Supply Chain Management
- Process Optimization & Efficiency Improvement
- Budgeting & Cost Control
- Warehouse Management Systems (WMS)
- Occupational Health & Safety (OHS) Compliance
- Team Leadership & Performance Coaching
- Inventory & Stock Management
- Transport & Fleet Operations
- Change Management & Cultural Transformation
- Lean
- Kaizen
- Six Sigma Practices
Websites
Accomplishments
- Achieved 20% production capacity increase at Auto and Truck Tyres through process optimisation
- Reduced overtime and labour costs while improving distribution capacity at Tupperware
- Led multiple successful warehouse relocations and system upgrades across multiple companies
- Spearheaded the development and implementation of bespoke Warehouse Management Systems
- Generated millions in transport savings and operational efficiencies through strategic planning
Personal Information
- Age: 45
- Marital Status: Married
Training
- OHS Act Legislation, Representative & Risk Training – Hazchemwize
- Dangerous Goods Identification & Spill Response – Hazchemwize
Timeline
Bachelor of Business Administration - Logistics & Supply Chain Management
Institute for Logistics and Supply Chain Management
01.2023 - Current
National Operations Manager
Bidvest – Academy Brushware / Sanlic House of Locks
09.2016 - Current
Factory / Production Manager
Auto and Truck Tyres
09.2015 - 08.2016
Warehouse & Service Manager
Tupperware Brands - Avroy Shlain Cosmetics (Pty) Ltd
09.2014 - 08.2015
Warehouse & Distribution Manager
Tupperware Southern Africa Manufacturing (Pty) Ltd
05.2009 - 08.2014
National Operations Manager (Johannesburg, WC & Durban)
First Cargo Transport & Logistics
01.2007 - 04.2009
Regional Manager (Western Cape & Durban)
First Cargo Transport & Logistics
04.2002 - 12.2006
Operations Manager (Johannesburg)
First Cargo Transport & Logistics
09.1999 - 03.2002
Owner / Director
Wholesale Fresh Produce
01.1996 - 01.1999
Assistant to the Director
Chicken City, Benoni
01.1993 - 01.1996
Senior Sales Rep
Academy for Mathematics, Johannesburg
01.1992 - 01.1993
Diploma in Road Freight Management - undefined
University of Johannesburg
Diploma in Warehouse & Logistics Management - undefined
Damelin College
Matriculated - undefined
Hoërskool Birchleigh
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