Wayne De Beer

• Directed branch operations, ensuring compliance with organizational policies and regulatory requirements.
• Implemented strategies to enhance customer service, resulting in improved client satisfaction scores.
• Managed financial performance by analyzing budgets and forecasting sales trends effectively.
• Trained and mentored staff, fostering a collaborative work environment that encourages professional development.
• Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Consulted customers to boost product sales and services.
• Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
• Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
• Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.

Over 20 years Hardware and retail experience. Paint mixing(expert), building materials, estimation of building plans. Key cutting, remotes. Obtained various certificates during my career in the hardware industry. I have gained extensive knowledge over the years from colour matching to tinting. Plumbing, power tools, ect. I am now seeking a new professional challenge to improve my current skills and to build a career.

Sales Manager and electrical expert.

* Develop and execute sales

* Maintain and strengthen a large portfolio of clients and leading developers,contractors, and home owners.

* Managing sales team, and ensuring targets are met.

* Placing of orders with suppliers and price negotiations

* Training of new staff members

* Merchandising of sales floor

* Stock take preparation and execution

* Opening and closing of store