Waylen Middleway
Cape Town
Summary
I am motivated, ambitious and very determined to proof myself in the world of work. As someone with no previous experience in this particular field, I would appreciate the opportunity to intern at a company that would challenge my capabilities and where I would gain the necessary and invaluable experience to prosper in the field of Digital Marketing. I am extremely enthusiastic about sharing and introducing new ideas as well as learning new methods or skills that will satisfy any entity I may represent.
Overview
1
1
Language
1
1
Certification
2
2
years of professional experience
Work History
Subscriptions Sales Intern
Habari Media
Cape Town, South Africa
05.2026 - Current
- Provided helpful, attentive sales support to generate positive customer feedback.
- Collaborated with the sales team to achieve monthly targets and improve sales strategies.
- Gained extensive knowledge of product inventory to aid customers with merchandise enquiries.
- Built relationships with customers to evaluate needs and recommend individualised solutions.
- Engaged with customers via phone and email to address inquiries, fostering positive relationships.
- Built positive relationships with customers and clients, increasing likelihood of repeat business and heightened profits.
- Advised customers on product range, price, delivery, warranties and product use.
Sales Assistant - Festive Work
Home Life
Cape Town
09.2025 - 01.2026
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Kept shelves neat, clean and organised through visual merchandising.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Provided helpful, attentive sales support to generate positive customer feedback.
Sales Associate - Festive Work
Toy Kingdom
Cape Town
11.2024 - 01.2025
- Assisted customers in finding products and provided detailed product information to enhance their shopping experience.
- Maintained attractive and organised merchandise displays to maximise sales opportunities.
- Restocked shelves and monitored inventory levels to ensure availability of popular products.
- Casual Work - Festive Work
- Resolved customer queries using active listening and problem-solving skills.
- Assisted customers in finding products, offering detailed information to increase sales and enhance shopping experience.
- Managed stock levels on the shop floor, regularly updating displays to maximise visual appeal.
- Maintained a tidy and organised retail space, ensuring a pleasant shopping experience.
- Built and maintained positive relationships with customers to encourage repeat business.
Waitron - Casual work/Part time
John Dorys
Cape Town
06.2024 - 08.2024
- Collaborated with kitchen staff to ensure efficient and timely delivery of orders.
- Handled cash and card transactions accurately, maintaining accountability during shifts.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Education
Digital Marketing - Certificates available on request
DMS (Digital School of Marketing)
Jan 2025
Matric - Cape Town
Muizenberg High School
Cape Town12.2021
Higher Certificate - Business Principles
Varsity College
Cape Town11.2022
Certification
- Online Public Relations
- Brand Contact
- Advertising on Social Media
- Mobile Marketing
- Segmentation in Google Analytics
- Key Terms and Analytics
- Cookies and Tracking
- SEO and Analytics
- Content Marketing Strategy
- Digital Copywriting
- Defining your Audience
- Managing a Social Media Community
- Brand Positioning
- Introduction to Web Analytics
- Email Marketing
- Introduction to Digital Marketing
- Digital Marketing Strategy
- Social Media Marketing
- Introduction Word Press
- Supervise a Technical Project Team
- Paid Advertising
- Required Documents Advanced Digital Marketing
Websites, Portfolios and Profiles
linkedin.com/in/waylenmiddleway-cpt
Languages
English
Proficient
C2
Timeline
Subscriptions Sales Intern
Habari Media
05.2026 - Current
Sales Assistant - Festive Work
Home Life
09.2025 - 01.2026
Sales Associate - Festive Work
Toy Kingdom
11.2024 - 01.2025
Waitron - Casual work/Part time
John Dorys
06.2024 - 08.2024
Digital Marketing - Certificates available on request
DMS (Digital School of Marketing)
Matric - Cape Town
Muizenberg High School
Higher Certificate - Business Principles
Varsity College