Wasiu Jimoh
Capetown
Summary
Dynamic Floor Supervisor at Advance Technology with a proven track record in performance optimization and team leadership. Enhanced employee workflow and customer satisfaction through effective coaching and quality controls. Skilled in POS systems operations, driving operational excellence while fostering a culture of high-quality service.
Overview
10
10
years of professional experience
Work History
Floor Supervisor
Advance Technology
11.2015 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated work of Number floor employees to improve performance.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Defined and enforced store procedures in compliance with company policies and procedures.
- Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
Education
Bachelor of Science - Meteorology
Federal University of Technology
Akure11.1997
Skills
Quality controls
POS systems operations
Stock management
Employee workflow management
Team leadership
Performance optimization
Timeline
Floor Supervisor
Advance Technology
11.2015 - Current
Bachelor of Science - Meteorology
Federal University of Technology