Waseem Dalvie

Information Technology professional with more than 5 years of experience as a business analyst and project administrator/manager. Practical knowledge, experience and skills in business and IT management, business consulting, business development and agile methodologies. Key professional strengths include conceptual thinking, ability to develop conceptual ideas into realistic and achievable business opportunities. This is supported by the ability to motivate individuals, resolve conflict, swiftly determine the root cause of a problem by giving direction and leading by example. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

• IOCO Digital, Project Manager, 2020 - Current, Microsoft Office/Project/Teams/Forms/Sway, Facilitate Sprint Planning meetings, Daily scrum, sprint review, product backlog refinement meetings and sprint retrospective meetings., Assisted the team to write and split user stories, breakdown Epics and estimated user stories., Used MS Teams planner board to main product backlog and sprint backlog, create and track user stories, sprint planning, tracking, and managing sprints., Track, monitor, report and communicate, design, development, and testing activities on behalf of the project team., Create and publish weekly status reports, mitigating impediments during the sprint in terms of issues and risks., Ensure timely review, approval, and signoff of the deliverables., Organize and drove necessary meetings to arrive at the solution design, mitigated various issues and risks, coordinated between business and IT stakeholders., Facilitated regular meetings with offshore team to understand progress, challenges and removed blockers from the team., MTN – Automated BI Reporting, PIC – Client Reporting Capabilities, Mozal/South32 - Digital visual performance system implementation, General Ad Hoc Administration, Account Management (Interim)
• IOCO Digital, Project Administrator, 2019-2020, Microsoft Teams, Microsoft Forms, Sway, Microsoft Excel, Lucidcharts, Managing competency co-ordination, Co-ordination, Co-ordinate, schedule and run all competency meetings, including but not limited to: Weekly competency leadership check-in, Regular competency owner meetings, Competency meet-ups and ad-hoc meetings, Prepare meeting agendas ahead of time. Ensure that all attendees have responded at least 2 business days ahead of scheduled meetings., Ensure all meetings have minutes with actions documented, assigned, clearly communicated and followed up on time., Create, update and communicate a competency project plan, including but not limited to: Competency management tasks for the competency leadership team, Tasks for each competency and chapter (E.g. Update Best Practices), Tasks for training, Tasks for marketing, Tasks related to partner competency certification requirements., Break projects into doable tasks and set timeframes and goals. Ensure these are communicated., Measure and report on competency project progress and status and performance weekly. Raise and address potential issues in a timely manner, Delivery, Conduct monthly project surveys for all projects on the delivery spreadsheet. To be completed by the end of the first working week of the month. Ensure the project survey request goes out, is followed up and all responses are retrieved on time. Escalate to management in a timely manner should there not be any response., Ensure that competency information (survey results) is updated on the delivery spreadsheet by the end of the first working week of every month., Escalate non-compliance, based on results to competency leadership and responsible managers., Ensure project surveys (Forms) are kept up to date., Conduct Full Project Reviews, as requested. This includes running the Kick-off session, individual competency review sessions, collating all feedback into a competency review report with recommendations and presenting this feedback to competency leadership and responsible managers., Training, Maintain and update the Training Plan. Send out training reminders, based on the training plan., Prepare and communicate required training reports by the 5th of every month., Schedule training and ensure payments are processed in a timely manner.
• EOH Coastal, Business Analyst – Old Mutual Wealth, 2016-2019, SQL Server Manager Studio 2012, Microsoft Office Excel 2013, Microsoft Office Word 2013, Wireframe Sketcher, Microsoft Visio, Visual Studio Team Foundation Server (TFS), Business Process Mapping Mural, Microsoft TEAMS, Responsibilities – To act as a middleman between Business and IT, be on standby during and post project implementation, Integration testing, work closely with stakeholders to define what is needed for the project, Requirements gathering, Data gathering, Quality analysis to find best solutions, Creating User experience interfaces, Client Interactions – record any interactions that the Service Centre has directly with the client or with anyone who is not the planner linked to the client., Contract Changes - enable planners, clients, and servicing with a transacting platform for processing contract specific changes., Custom Investment Strategies – application to guide an investor's selection of an investment portfolio., Fairbairn Capital (FC) Shutdown – removal of Fairbairn Capital & Investment Frontiers functionality and content from the FC public and secure websites., New Business Enhancements – one of the core user activities on the Old Mutual Wealth system which facilitates business critical transactions between advisor and client., Disinvestments – process deals with regular disinvestment instructions whereby the investor requests to liquidate part of their investments regularly., AML FATCA – regulatory legislation which required the storage of specific client tax, contact and transactional data., Old Mutual Wealth Mobile Project – Agile project to create a mobile application