Warren Overmeyer

I have optimized the Executive IT Support model by introducing efficient Desktop Support methodology which improved technicians work quality. This was achieved by identifying training and up skilling opportunities.

I use modernized deployment to installed and configured Windows Operating Systems and applications.

My Specialist Support role requires resolving technical issues related to Office 365 applications promptly thereby maintaining high levels of user satisfaction.

I am lead support to maintain MacOS environment, Azure AD and Intune MDM enrollment.

My Specialist role makes me responsible for high level troubleshooting and escalations in all aras of End user computing.

I am technical lead for MS Teams and Webex VC Rooms front-end and back-end which demands knowledge and experience.

Use my experience to configured and tested new software and hardware for business.

I am very skilled to meet significantly demanding VIP clientele inquiries by providing technical assistance both over phone and in person.

Passionate about researching technical problems for permanent solutions.