Wani Pamayyagari
Cape Town
Summary
Results-driven Senior Business Analyst with over 13 years of experience in business analysis, process design, business architecture and consulting. Expertise in agile methodologies, high-level and low-level requirement documentation, project management, stakeholder relationship management, and team leadership. Proficient in tools like JIRA, Confluence, Lucid Charts, and Sparx-EA. TOGAF 9 and CSPO certified, with hands-on knowledge of Gaming, Insurance, wellness, ecommerce domains.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
DigiOutSource
04.2020 - 11.2024
- Managed and executed strategic analysis initiatives at Betway and SPIN group.
- Participated in diverse projects like Regulated markets, SOX compliance, Lexis Nexis, Dynamic Chatbot and CRM implementation.
- Created comprehensive BRDs and FRS documents, including data flow diagrams, business process modelling, gap analysis, and prototyping
- Supervised project resources, budgets, and reporting successfully for various strategic initiatives from regulatory and fintech perspective
- Facilitated negotiations across diverse stakeholder groups.
- Played key role in project resourcing, quoting, budgeting, risk analysis, and project planning.
- Utilized tools such as JIRA, Confluence, Lucid Charts, Power BI, Tableau and Confluence for effective project management and documentation
- Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
- Mentoring teams by being part of the leadership team
Senior Business Analyst
Zensar Technologies Pvt Ltd
10.2014 - 03.2020
- Delivered business - systems analysis expertise for Discovery-Vitality, Liberty Insurance, and Old Mutual Insurance
- Conducted due diligence, detailed requirement analysis, created UML diagrams, and generated BRDs and FRS documents
- Led teams in developing efficient business processes, resulting in streamlined operations and improved efficiency
- Successfully handled incident management and production tickets, ensuring minimal disruptions to operations
- Utilized BPMN concepts and tools like VISIO and Sparx-EA for process modelling and documentation
- Gained hands-on experience in SQL, XML, JSON, SOAP UI, and COMPASS configurations
- Came up with various BA initiatives as part of the BA chapter
Senior Process Associate
Wipro Pvt Ltd
10.2008 - 10.2010
- Contributed to SnapFish-HP project, delivering process optimization and improvement strategies
- Mapping of end-to-end process flow and analysing the gaps
- Configuration of service now tool for incident management
- Collaborated with cross-functional teams to enhance workflows and operational efficiency
- Assisted in UAT testing and gained proficiency in testing methodologies
Skills
- Agile methodologies
- BPMN
- IIBA methodologies
- SQL and databases
- Process improvement
- Business analysis
- CRM systems
- Product development
- Microsoft Office Suite
- Systems analysis
- Project management
- Technology architecture analysis
- Data analysis expertise
Education
Bachelor of technology-Computer Science Engineering
Jawaharlal Nehru Technological University-India
Certification
- TOGAF 9 Certified (Both Levels)
- Azure Fundamentals AZ-900
- Certified Scrum Product Owner (CSPO) - Scrum Alliance
- Six Sigma Green Belt - In Progress
Ctizenship/Visa
Indian, South African Permanent Resident with a South African ID
Timeline
Senior Business Analyst
DigiOutSource
04.2020 - 11.2024
Senior Business Analyst
Zensar Technologies Pvt Ltd
10.2014 - 03.2020
Senior Process Associate
Wipro Pvt Ltd
10.2008 - 10.2010
- TOGAF 9 Certified (Both Levels)
- Azure Fundamentals AZ-900
- Certified Scrum Product Owner (CSPO) - Scrum Alliance
- Six Sigma Green Belt - In Progress
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