Skilled [Senior Technical Officer] with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of technical problem solving and Technical assurance.
* Monitoring Vodacom Access and Core transmission network
*Remotely troubleshooting and repairing transmission equipment failures
* Logging and Dispatching transmission links failures to respective field personal
*Handing some links to vendors (Telkom, Link Africa,liquids telecoms, Dark Fibre Africa .....)
*Escalating all major failures as escalation procedures
*Follow up and update all ongoing and outstanding faults.
*Attending war rooms for all major failure
*Creating and updating standby roaster for regional technicians
*Responsible for all MTN BTS, BSC and transmission related site failures
*Sites Radio (BTS ) Maintenances
* Transmission micro wave Maintenances
*Transmission access and core fibre maintenances
*Sites aircon maintenances
*Sites (BTS & BSC) AC and DC power maintenances
*Mobile generator Deployment to sites when there was power failures.
* New sites acceptances from Vendors
*Transmission access and core upgrades
*Responsible for Telkom Core Network field operations (CNFO)
*2Mbit/s vendor (Vodacom, MTN and CellC) links maintenances
*transmission equipment systems ( PDH, ADSLs, SDH and NG SDH)
maintenances
*Transmission core fibre links (STM's, 10Gs and 40Gs) maintenances
*routine maintenances
*Planned work
*Monitoring Vodacom Access and Core transmission network
*Remotely troubleshooting and repairing transmission equipment failures
* Logging and Dispatching transmission links failures to respective field personal
*Escalating all major failures as escalation procedures
*Follow up and update all ongoing and outstanding faults.
Field technical services
undefinedI have all telecommunication training and knowledge