Wandile Daniel Selogilwe
Cape town
Summary
Accomplished IT Technician with experience at the Military, adept in troubleshooting and diagnostics. Leveraged technical support skills to enhance network connectivity and device functionality. Demonstrated exceptional customer service as a Sales Assistant at Markhams, excelling in communication and problem-solving. Proven ability to adapt in dynamic environments, ensuring optimal performance and satisfaction.
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals.
Overview
20
20
years of professional experience
Work History
IT Technician
Military
07.2008 - Current
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Corrected connectivity faults to restore user access to local networks.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
Sales Assistant
Markhams
03.2006 - 06.2008
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
No Degree - IT Technician
IT Business Campus
Cape Town12-2012
Skills
- Helpdesk services
- Technical support
- Desktop technical support
- Remote support
- Help desk operations
- Troubleshooting and Diagnostics
Timeline
IT Technician
Military
07.2008 - Current
Sales Assistant
Markhams
03.2006 - 06.2008
No Degree - IT Technician
IT Business Campus
Similar Profiles
Jasmine LabriadoJasmine Labriado
Shipping and Receiving Technician at MilitaryShipping and Receiving Technician at Military
Shawn GrandstaffShawn Grandstaff
15 Golf - ARMY at Military15 Golf - ARMY at Military
Jaddary RivasJaddary Rivas
Marine Corps Aviation Supply Specialist at MilitaryMarine Corps Aviation Supply Specialist at Military
Wiedaad SamaaiWiedaad Samaai
Product Consultant at SamsungProduct Consultant at Samsung
Masonwabe SokoyiMasonwabe Sokoyi
Coordinator Financial Sector Coalition Campaign at NACoordinator Financial Sector Coalition Campaign at NA