Hi, I’m
Wandile Hadebe
Field Sales Manager
Protea Glen
Summary
Goal-oriented manager with distinguished experience in financial services and FMCG retail industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
20
years of professional experience
3
years of post-secondary education
4
Languages
Work History
Smollan & AssociatesJohannesburg
Field Sales Manager
10.2019 - Current
Job overview
- Cultivated cross-functional partnerships with sales and support teams to achieve commercial and departmental objectives.
- Performed root cause analysis, created corrective plans of action and furnished objective evidence to deliver accurate results.
- Delivered process improvement solutions to achieve organizational objectives and key metric targets.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Easy Debit Payment SulutionsJohannesburg
Business Development Executive
04.2018 - 10.2019
Job overview
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with sales and marketing departments to support client acquisition.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Woolworths Financial Services
Field Sales Manager
03.2014 - 03.2018
Job overview
- Cultivated cross-functional partnerships with sales and support teams to achieve commercial and departmental objectives.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Built constructive employee relationships to maintain workforce engagement, commitment and flexibility.
- Coordinated staff schedules to properly allocate resources and meet business needs.
- Delivered process improvement solutions to achieve organizational objectives and key metric targets.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Implemented systems and procedures to increase sales.
- Organized promotional events and interacted with community to increase sales volume.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Woolworths Financial Services
Sales Associate
03.2011 - 03.2014
Job overview
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Liberty Life GroupJohannesburg
Administrative support
01.2007 - 07.2011
Job overview
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed daily payment processing and drafted related financial documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Entered and maintained departmental records in company database.
D/S InternationalJohannesburg
Sales Associate
06.2003 - 08.2006
Job overview
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Stayed current on company offerings and industry trends.
- Set and achieved company defined sales goals.
Education
University of Cape TownOnline Learning
Sales Management from Sales And Distribution
01.2017 - 02.2019
Milpark Business SchoolJohanesburg
Certificate in Management Development from Business Management
06.2016 - 09.2017
IMSIMBIJohannesburg
Conflict & Change Management from Peace And Conflict Resolution Studies
06.2016 - 07.2016
St Barnabas CollegeJohannesburg
High School Diploma
12.2002 - 12.2002
Skills
Business development and planning
Extensive personal network
Strategic account development
B to B sales
Sales processes
Territory Management
Direct sales
Timeline
Field Sales Manager
Smollan & Associates
10.2019 - Current
Business Development Executive
Easy Debit Payment Sulutions
04.2018 - 10.2019
University of Cape Town
Sales Management from Sales And Distribution
01.2017 - 02.2019
Milpark Business School
Certificate in Management Development from Business Management
06.2016 - 09.2017
IMSIMBI
Conflict & Change Management from Peace And Conflict Resolution Studies
06.2016 - 07.2016
Field Sales Manager
Woolworths Financial Services
03.2014 - 03.2018
Sales Associate
Woolworths Financial Services
03.2011 - 03.2014
Administrative support
Liberty Life Group
01.2007 - 07.2011
Sales Associate
D/S International
06.2003 - 08.2006
St Barnabas College
High School Diploma
12.2002 - 12.2002