Summary
Overview
Work History
Education
Skills
Timeline
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Wandeta Sichilima

Wandeta Sichilima

Mathematical Sciences
Wellington

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged my strong memory retention and customer service skills at Cole the Eatery to foster warm relationships and ensure accurate order delivery. My analytical prowess was further honed through data analysis internships, improving sales and operational efficiency by employing R programming for data manipulation and trend analysis.

Overview

4
4
years of professional experience

Work History

Restaurant Waiter

Cole the Eatery
Wellington
12.2023 - Current
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.

Barista

Nicole Burski
Wellington
12.2023 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Intern

Property24
Wellington
06.2023 - 12.2023

Data Preprocessing:

  • Cleaned out the secondary data using R software like handling missing values, negative values and one hot encoding
  • Track the trends
  • Provided Databases and statistics

Exploratory Data Analysis (EDA):

  • Scatter plots, histograms, box plots, and bar plots
  • Calculating skewness values to assess the distributional properties.

Statistical Analysis and Modeling:

  • Regression Models

Software and Tools:

  • R Programming Language
  • Libraries: Various R libraries, including dplyr, ggplot2, moments, and others, were learned to use for data utilization and manipulation

Intern

South African Graduate Employers Association
Wellington
06.2021 - 12.2021

Job Responsibilities

  • Cleaned out the secondary data on the quarterly labour force, provided by Stats SA using R software
  • Tracked the trends on education and employment and unemployment for the youth from ages 22-25 over the past 10 years
  • Provided Data bases and statistics required by SAGEA on causes about education and employment and unemployment in South Africa amongst the youth. Presented solutions and ideas for the youth in high school on routes and subjects to take and what career fields to look out for, to guarantee them a better percentage chance of finding employment.

Education

Advanced Diploma in Mathematical Science - Applied Mathematics

Cape Peninsula University of Technology
Bellville, South Africa
04.2024 - 04.2024

Diploma in Mathematical Sciences - Applied Mathematics

Cape Peninsula University of Technology
Bellville, South Africa
07.2022 - 07.2021

Skills

Service quality

Customer service

Memory retention

Applied mathematics knowledge

Financial mathematics

Basic mathematics

Applied data analytics

Mathematics Application

Timeline

Advanced Diploma in Mathematical Science - Applied Mathematics

Cape Peninsula University of Technology
04.2024 - 04.2024

Restaurant Waiter

Cole the Eatery
12.2023 - Current

Barista

Nicole Burski
12.2023 - Current

Intern

Property24
06.2023 - 12.2023

Diploma in Mathematical Sciences - Applied Mathematics

Cape Peninsula University of Technology
07.2022 - 07.2021

Intern

South African Graduate Employers Association
06.2021 - 12.2021
Wandeta SichilimaMathematical Sciences