Walter Landi Ramogale

Administration Clerk (Typist)

Gauteng Department of Health

02.2021 - Current

Typing of letters, Post mortem reports and daily updating of register
Manage and maintain the confidentiality of documents efficiently and effectively
Assist Facility Manager with compiling and preparation of Performance Management Development
Provide efficient and effective administrative service to all stakeholders
Daily update of relevant registers through MS (Excel) spreadsheets to ensure that ensure that statistic is available on a daily/weekly/ monthly basis as requested
Handle telephone enquiries and interaction with stakeholders such as facility clinicians and support staff, SAPS and families as may be required
Compile minutes and avail agendas to committee member when required
Providing support in HRM, Fleet and asset functions
Ordering stock on VA2
Assist with Supply Chain management processes and Asset and OHS processes
Manage all administrative support process in the component
Monitoring and evaluation of operations within autopsy typing team
Correct Classification of outstanding Post Mortem reports
Maintain and manage good deceased record keeping of dockets
Compliance with DPSA, FMS related to Health policies
Performance evaluations in accordance with HR prescripts and PMDS Policy
Hold regular departmental meetings, Regular attendance of meetings and forums e.g OHS and Demand plan
Perform other lawful duties as delegated by Manager
Plan, organize and evaluate the daily operations of the facility
Assign and review the work of the team
Implement standard operating procedures applicable to the department
Ensure compliance to Occupational Health and Safety Act and Infection, Prevention and Control standards
Perform any other delegated
Apply effective data recording and administrative duties as per set standards to ensure effective service delivery
Apply and utilize systems in a manner that ensures accurate and timeous record keeping
Perform any other duties given by the supervisor in line with the position
Make sure that own work is in line with work control and safety requirements
Ensure smooth running of the office make certain that there is sufficient stationery at all times
Liaise with other departments and stakeholders for efficient service delivery
Handled incoming phone calls and answered questions from callers.
Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
Answered over 60 calls each day on multi-line telephone systems, supporting communication needs of 30 staff members.
Documented all contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
Established and maintained standard office procedures to achieve demanding targets.
Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.
Assisted in the preparation of detailed reports for senior management, ensuring accuracy and timeliness of information.
Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
Participated actively in team building activities designed to enhance collaboration among department members and contribute to a positive workplace culture.
Scheduled appointments and managed calendars for staff members.
Contributed to cost savings by identifying areas for improvement in office supply management and implementing changes accordingly.
Collaborated with human resources teams on employee record-keeping efforts, helping maintain accurate documentation of personnel files throughout their employment lifecycle.
Coordinated travel arrangements for staff members, ensuring seamless logistics and minimal disruptions to work schedules.
Provided comprehensive support during corporate events or conferences by organizing materials, coordinating logistics, and managing attendee registration processes.
Streamlined office processes by implementing efficient filing systems and organizational techniques.
Checked non-functional office equipment, troubleshot issues and independently resolved concerns to maintain team productivity.
Typed, formatted and edited professional correspondence.
Developed expertise in various administrative software programs for increased efficiency across department functions.
Performed regular audits of office supplies inventory, proactively addressing potential shortages or inefficiencies in stock management.
Expedited document processing times by utilizing advanced software tools for scanning, indexing, and archiving purposes.
Prepared meeting materials and took clear notes to distribute to stakeholders.
Managed efficient processing of more than 200 documents per month in high-volume environment.
Managed incoming correspondence, prioritizing items requiring immediate attention from executives or other team members.
Drafted professional correspondence on behalf of senior staff members, adhering closely to established style guidelines and formatting standards.
Directed day-to-day program delivery with utmost efficiency and tight cost controls to consistently achieve budget targets.
Facilitated cross-departmental collaboration through clear communication channels and regular meetings among colleagues.
Helped handle travel arrangements for executive team.
Led training sessions for new hires in administrative roles, fostering a supportive learning environment that encouraged skill development.
Enhanced communication within the department by establishing a centralized email system.
Coordinated hotel, airline tickets and ground transportation for staff traveling to domestic and international locations.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained filing system and organized customer documents for easy retrieval of information.
Input data into spreadsheets and databases.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Coordinated and scheduled meetings and appointments.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Created and maintained detailed records of all office activities.
Utilized office management software to record and track customer information.

Summary

Overview

Work History

Administration Clerk (Typist)

Administration Clerk (Intern)

Education

Grade 12 -

National Diploma in Management Assistant - Business Studies

Skills

Certification

Personal Information

Disclaimer

Timeline

Administration Clerk (Typist)

Administration Clerk (Intern)

National Diploma in Management Assistant - Business Studies

Grade 12 -

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