Seasonal legal professional with over 20 years of experience in the legal field and the corporate environment, leading cross-functional teams, managed complex negotiations, and ensure compliance with intricate regulations. Now, I am able to apply those same analytical, risk management, and client-centric skills to lead retail teams, optimise sales strategies, and foster a culture of growth and innovation.
Overview
22
22
years of professional experience
Work history
PARALEGAL SPECIALIST
STRAUSS DE WAAL ATTORNEYS
SANDTON, GAUTENG
2019.07 - Current
Assisted with case preparation for successful trial outcomes.
Provided continuous support during trials for effective case management.
Enhanced client satisfaction levels by delivering exceptional customer service at all times.
Coordinated client meetings for improved communication and rapport-building.
Achieved timely completion of all assigned tasks by demonstrating excellent time management skills.
Utilised advanced IT skills to streamline administrative processes within the firm.
Liaised frequently with clients; facilitated clear and constant communication channels.
Conducted thorough legal research, ensuring accurate advice to attorneys and advocates.
Drafted legal documents, maintaining high standards of precision and detail.
Assessed evidence thoroughly, resulting in solid argument construction.
Supported senior attorneys with case management, promoting efficient work flow.
Cultivated strong relationships with clients to secure repeat business.
Led and managed administrative staff to maintain smooth daily operations.
Handled negotiations with correspondent firms and service agencies to meet group needs.
Coordinated hiring, recruitment and training strategies to build successful administrative team.
Organised financial and operational data to help with yearly budgeting and planning.
Designed and implemented training to further develop staff based on business goals.
Established clear budgets and cost controls strategies to meet objectives.
Investigated issues affecting group operations, prepared reports and helped correct problems.
Translated senior management directives into actionable front-line policies and implemented changes with staff.
Developed organisational policies for administrative oversight and internal controls.
Analysed and resolved complex resource management issues for optimised scheduling.
Streamlined processes to improve and optimise office operations.
Created classification systems to manage archives.
Drafted procedural statements and guidelines for company-wide use.
LEGAL MESSENGER
STRAUSS DE WAAL ATTORNEYS
SANDTON, GAUTENG
2004.01 - 2006.12
Delivered urgent and confidential documents to clients and corresponding Law Firms and to Courts.
Collaborated closely with logistics teams.
Managed delivery schedule efficiently to ensure timely dispatch and receipt of legal documents from various departments within the firm and external entities.
Facilitated secure document transfer, ensuring confidentiality and minimising data breach risks.
Handling sensitive information discreetly, enhancing client trust in our services.
Handled cash payments upon delivery when required, ensuring accurate financial transactions.
Education
LLB - LAW
UNISA
PRETORIA
/2019 - /2023
Matric -
Damelin Eden College
Randburg, Gauteng
Skills
Strategic decision-making;
Risk-management
Client-focused leadership to drive business growth;