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  Highly experienced, and seasoned administrative professional with ~20 years of hands-on experience in operations management within the third party logistics (3PL), financial services, and telecommunications sectors. Exhibits a complete framework in managing logistics operations, troubleshooting and maintaining optimal workflow efficiency. Unique ability to identify opportunities to grow a client base, optimize operational processes, and implement effective customer service plans. Key Career Accomplishments:
  Operations Management: Maintain workflow operations efficiency throughout tenure.
  Sales Management: Co-managed a 15 sales representative sales team.
  Administrative Management: Managed daily operations of 35 truck divers.
  Business Development: Earned #1 Sales Consultant position in 2013 in the Midwest U.S. market.


Reliable Customer Service Operator with background in maintaining high-quality customer relationships. Demonstrated ability to resolve customer issues promptly and professionally, ensuring satisfaction while boosting company reputation. Strengths include active listening, effective communication skills, problem-solving capabilities, and adaptability in fast-paced environments. Notable contributions include improving customer service procedures, leading to increased efficiency and enhanced customer experience. Demonstrative client support specialist known for successfully handling tasks in high-volume setting. Promoting fantastic skills. Great attention to detail and commitment to best-in-class customer service.

Dedicated Automation Technician with 7 years of hands-on experience supporting high‑tech manufacturing environments. Strong background in PLCs, robotics, HMI systems, and sensor calibration. Known for improving equipment reliability, reducing downtime, and delivering clear communication across engineering, operations, and leadership teams. Skilled at training personnel, optimizing processes, and maintaining a disciplined, safety‑focused work ethic.

Agriculture and mechanical background with years of maintaining trucks, tractors, and agriculture equipment. I also own my own tools, have welding and fabrication experience, and the ability to lead and organize . I have tractor and semi-truck operations experience. I am dependable, detail oriented, with professional and strong technical skills with the ability to learn concepts quickly. In addition to this, I also have a CDL class A certification and have heavy duty truck mechanic licenses by the State of Michigan.

Master of Engineering (M.Eng) student in Electronic Systems Engineering at the University of Regina and MSc student in Computing. Uniquely qualified for the Engineering Summer Student role by combining electrical field experience with advanced skills in database management and technical reporting. Committed to safety (IBEW standards), data accuracy, and operational reliability. Willing to relocate to various locations throughout Saskatchewan for the May–August 2026 term.

Waldinof Wesley Draghoender

Overview

Work History

AUTOMATION TECHNICIAN

JUNIOR OFFICE AUTOMATION TECHNICIAN

AUTOMATION TECHNICIAN

AUTOMATION TECHNICIAN

CSR CUSTOMER SERVICE REPRESENTATIVE

FIELD SERVICE ENGINEER

FIELD SERVICE ENGINEER

FIELD SERVICE ENGINEER

FIELD SERVICE ENGINEER FSE

Education

A+ - IT INFORMATION TECHNOLOGY

N+ - NETWORKING TECHNICIAN

Gr.12 - AFRIKAANS, ENGLISH, GEOGRAPHY, BIBLICAL STUDY, BUSINESS ECONOMICS, BIOLOGY

Personal Information

Timeline

AUTOMATION TECHNICIAN

JUNIOR OFFICE AUTOMATION TECHNICIAN

AUTOMATION TECHNICIAN

AUTOMATION TECHNICIAN

CSR CUSTOMER SERVICE REPRESENTATIVE

FIELD SERVICE ENGINEER

FIELD SERVICE ENGINEER

FIELD SERVICE ENGINEER

FIELD SERVICE ENGINEER FSE

N+ - NETWORKING TECHNICIAN

Gr.12 - AFRIKAANS, ENGLISH, GEOGRAPHY, BIBLICAL STUDY, BUSINESS ECONOMICS, BIOLOGY

A+ - IT INFORMATION TECHNOLOGY

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