Detail-oriented HR and Finance Administrator with expertise in payroll processing and HR compliance. Proven ability to streamline workflows and enhance overall efficiency while ensuring adherence to tax and regulatory standards.
Overview
13
13
years of professional experience
Work History
Customer Service Administrator
Hluvuka Makwerhu Farming and Projects
Bushbuckridge
12.2024 - 02.2026
Administered and optimized Microsoft Dynamics 365 to ensure data integrity and usability across business operations.
Tracked key sales targets, customer accounts, and opportunity lifecycles to support head of sales.
Created, updated, and enforced workflows, business process flows, and data standards within Dynamics 365.
Managed user roles, access permissions, and configurations within the Dynamics 365 environment.
Monitored data quality through regular audits and validation checks on customer and sales records.
Provided lead management support and pipeline tracking for sales team using Dynamics 365 modules.
Identified applicable tenders via tender notification platforms, ensuring timely system updates.
Coordinated sales documentation and internal approval processes using integrated Dynamics tools.
HR Clerk
African Mining and Crushing
Witbank
07.2024 - 11.2024
Processed employee onboarding paperwork, ensuring accuracy of personnel files for seamless integration of new hires.
Assisted in payroll preparation by compiling timesheets and attendance records.
Coordinated employee training sessions, scheduling resources to enhance training outcomes and employee engagement.
Responded to employee inquiries regarding benefits and company policies.
Updated HR databases with new hire information and changes in employee status.
Organized recruitment efforts by posting job openings on various platforms.
Maintained confidentiality of sensitive employee information in all communications.
Submitted compliance reports to management on a monthly, quarterly, and weekly basis, ensuring adherence to regulations.
Enrolment Administrator
Cash Payments Services
Gqeberha
01.2013 - 03.2013
Captured beneficiary enrolment data into company payment and HR systems using MS Office and Excel, ensuring compliance with internal data quality checks and external regulatory requirements.
Validated application forms, identity documents, and supporting information for cash payment services, identifying and correcting errors at source to minimize payroll and payment processing delays.
Organised and updated enrolment files and attendance records, facilitating accurate payment scheduling and reporting for newly enrolled clients.
Coordinated with supervisors and cross-functional teams to prioritise enrolment queues, streamline workflow, and improve client service levels, contributing to a measurable reduction in processing backlogs during peak periods.