Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Highly experienced in logistics and shipping industry. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Admin Controller
MSC Logistics Minerals Depot
Johannesburg
11.2019 - Current
Opened files and issued slot number to clients the customer master file for client receiving /packing
Receipt of booking confirmation, captured information on the system, and sent instructions to the relevant department
Requested commercial invoice, export clearing instruction to ensure product cleared prior to packing
Prepared stocks reports per client and shipment updates
Provided the clients with daily status updates on shipment and sales
Performed a verification of packing list to the sampling company
Forwarded packing list to the client and export department.
Captured Seals to the Seals Management system
Performed tracking of goods on Navis/TFR report
Performed month end revenue and invoicing schedule
Managed team budgets, including overtime and ensured that the overtime margins are met
Effectively coordinated group tasks to junior staff and reviewed work performed thereof.
Customer Service Administrator
Grindrod Intermodal
Johannesburg
01.2016 - 10.2019
Controlled all operational and administrative functions associated within the Warehouse / Bulk operations in accordance with GIM policies and procedure
Captured of weighbridge tickets onto Excel Inventory Report as well as the Clients online system
Reconciled the Inventory Report to the clients online system
Opened new tipper files as well as shipment files as per shipping instructions
Prepared pre-pack lists, risk control sheets for shipments.
Created provisional packing list for shipment to be dispatched,
Physically inspected containers to ensure compliance.
Captured packing lists information onto excel report
Provided daily updates to customers / operators
Reported service deviations to Operators
Notifying the Operators, Transporters and Clearing Agents of daily unpacks for the day
Reviewed the invoice instructions to ensure that they are carried per the cartage instructions
Sent photographic updates to the client detailing movement of cargo
Ensured that the correct rates and information is updated on Warehouse Management System
Ensured that all variance are reported and investigated
Ensured that the relevant stock adjustment forms are completed and authorized and updated on Warehouse Management System
Ensured that the stock sheets are signed by the Business Unit Manager and filed for audit purposes
Ensured that details relating to the receiving and dispatching of cargo are updated on Warehouse Management System and filed
Ensured that the invoices are processed as per the client’s requests
Ensured that pro-forma invoices are printed and rates checked weekly on Warehouse Management System
Investigated the validity of request for credit notes
Ensured that client queries are attended to within 24 hours of receipt
Advised both the client and Credit Control department if queries cannot be resolved
Ensuring bonded cargo is monitored and reports are updated
The bonded cargo must be received /dispatched according to the entry; discrepancies must be reported to the Client Ensuring that bonded cargo is not received or dispatched without the corresponding warehouse bonded bill of entry
Ensured that bonded cargo is not received or dispatched without the sent to States warehouse timeously.
Arranged new Mining Minerals orders with the mine, ensuring vessel stack are met
Completed monthly revenue report for Business Unit Manager
Attended client meetings Provide immediate notification of all malfunctions with the Warehouse Management System to the supervisor and logs events on his instructions
Followed up with the supervisor regarding resolution to the problem
Admin Clerk
UTi Worldwide (DSV A/S)
Johannesburg
03.2015 - 12.2015
Opening and closing of Autonomous System Number (ASN)
Capturing stock received from suppliers/ branches after quality and quantity checks are done
Provided timeous updates on Status board
Printed reports timeously and informing Supervisor to ensure repacking requirements are met
Maintained clear communications with suppliers to ensure accurate receiving information
Document Control Processor
South African Airways
Johannesburg
02.2007 - 08.2010
Inspected the daily Pax sales details from station
Signed off receipt of sales from the mail Control and monitored the sales register against all documents received and outstanding to ensure the monthly sales reporting process is complete
Communicated with the agencies regarding tickets dispatching from all over stations, local and abroad.
Ensured that the sales report is filled according to the filing system structure to enable efficient pulling of reports
Education
Business Studies And Data Capturing - Business Administration
Boston Business College
Johannesburg
12-2011
Further Education and Training
Freedom Community College
Johannesburg
12-2004
Skills
Operational Reporting
Data Analysis
Inventory Management
Data Entry
Time Management
Customer Service
Shipment Coordination
Office Administration
Sales
Shipment Scheduling
Document Preparation
Shipment Monitoring
Spreadsheet Tracking
Languages
English and IsiXhosa
References
References available upon request.
Timeline
Admin Controller
MSC Logistics Minerals Depot
11.2019 - Current
Customer Service Administrator
Grindrod Intermodal
01.2016 - 10.2019
Admin Clerk
UTi Worldwide (DSV A/S)
03.2015 - 12.2015
Document Control Processor
South African Airways
02.2007 - 08.2010
Business Studies And Data Capturing - Business Administration
Boston Business College
Further Education and Training
Freedom Community College
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