Summary
Overview
Work History
Education
Skills
Skills
Code 10 Driver with PDP
Languages
Certification
Timeline
Generic
Vuyokazi  Magwebu

Vuyokazi Magwebu

Cape Town

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Driver

Self-employeed
10.2017 - Current
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Adhered to social distancing protocols and wore mask or face shield.

Customer Service Agent

Homechoice
06.2016 - Current
  • Entered customer interaction details in sales system to track requests, document problems and record solutions offered.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Contacted customers to return routine and general calls promptly.

Telemarketing Agent

Sell Direct Marketing
04.2014 - 05.2016
  • Called prospective customers in designated market area to qualify leads.
  • Recorded contact information of customers and potential customers in internal database.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.

Education

High School - English,Afrik,Home Economics,Geography, Biology

Ekuphumleni Secondary
Middelburg Cape

Skills


  • Customer rapport
  • Transportation
  • Safety standards and protocols
  • Attention to Detail
  • Order picking and processing
  • Flexible and Adaptable
  • Multitasking Abilities
  • Problem-Solving
  • Dementia care
  • Elderly care
  • Emotional support
  • Empathetic listening

Skills

5,5,5,5,5,5,5,5

Code 10 Driver with PDP

I possess a good driving record with no violations, can drive in inclement weather conditions and can operate vehicle safely during daylight traffic hours and night time.

Languages

English
Advanced (C1)
Xhosa
Advanced (C1)

Certification

  • Dementia Care Certification - Alzheimer's Association.

Timeline

Driver

Self-employeed
10.2017 - Current

Customer Service Agent

Homechoice
06.2016 - Current

Telemarketing Agent

Sell Direct Marketing
04.2014 - 05.2016

High School - English,Afrik,Home Economics,Geography, Biology

Ekuphumleni Secondary
Vuyokazi Magwebu