Vuyokazi Magwebu
Customer service agent
Cape Town,WC
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Summary
Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
5
5
year of post-secondary education
Work History
Driver
Self-employeed
Cape Town , South Africa
10.2017 - Current
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Worked flexible hours across night, weekend and holiday shifts.
- Adhered to social distancing protocols and wore mask or face shield.
Customer Service Agent
Homechoice
06.2016 - Current
- Entered customer interaction details in sales system to track requests, document problems and record solutions offered.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Contacted customers to return routine and general calls promptly.
Telemarketing Agent
Sell Direct Marketing
Cape Town , South Africa
04.2014 - 05.2016
- Called prospective customers in designated market area to qualify leads.
- Recorded contact information of customers and potential customers in internal database.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
Education
High School - English,Afrik,Home Economics,Geography, Biology
01.2001 - 12.2001
Skills
Customer rapport
Transportation
Safety standards and protocols
Attention to Detail
Order picking and processing
Flexible and Adaptable
Multitasking Abilities
Problem-Solving
Code 10 Driver with PDP
I possess a good driving record with no violations, can drive in inclement weather conditions and can operate vehicle safely during daylight traffic hours and night time.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Driver - Self-employeed
10.2017 - Current
Customer Service Agent - Homechoice
06.2016 - Current
Telemarketing Agent - Sell Direct Marketing
04.2014 - 05.2016
Ekuphumleni Secondary - High School , English,Afrik,Home Economics,Geography, Biology
01.2001 - 12.2001