I would like to secure a responsible career opportunity to fully utilize my skills, while making a significant contribution to the success of the company.
Overview
24
24
years of professional experience
1999
1999
years of post-secondary education
7
7
Certifications
1
1
Language
Work History
Desktop Engineer
Discovery
01.2017 - Current
Troubleshoot and resolve desktop hardware and software related queries.
Install software according to the Discovery group and Bank standards and requirements.
Ensuring that clients’s IT functionality is met with no redo of work.
Resolve logged tickets according to the Service Level Agreement.
Escalate problematic incidents timeously
Complete all projects and tasks successfully within time the time frame assigned.
Conduct remote troubleshooting
Guide users with simple, step by step instructions
Reason for Leaving: Current
Field Service Engineer
Inzuzu I.T (Sub-contracted at Rural development & Land Reform)
01.2011 - 01.2014
Windows 2008 server support engineer and Novell netware server support
Reason for Leaving: End of Contract
LAN Support
Computek (Cape Town)
01.2009 - 01.2011
LAN and Wan Support.
Wireless network
Router maintainer
Server Management
End user Support
E-mail Support
Groupwise
Novell Netware
VPN
Reason for Leaving: End of Contract
I.T Technician
O.R. Tambo District Municipality
01.2002 - 01.2009
Assist users with any hardware (e.g., printer, scanners, modems)
Maintain a detailed I.T. asset register
Maintain Network support (Main Frame)
Install hardware equipment and software packages:
Software
Microsoft office 2003, 2007
Microsoft Word, Microsoft EXCEL, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Anti spyware, Acrobat Reader.
Reason for Leaving: End of Contract
Education
Science, Mathematics, Business Economics, Hotel Management, English, Afrikaans and Xhosa
Commercial Park Private School
Certification
2023 Bachelor of Commerce Information and Technology Management – 3rd year Mancosa
References
Sandile, Shadrack, DTS Team Leader, 0727073777, Discovery
MR, Lulama Maxwele, 076773112, Computek
MR P., Jizana, I.T Manager, 0833764693, SITA (Eastern Cape)
Mr. S., Madikida, Director, 0787686405, Home Affairs
Contact Details
Phone – Cell: 078 523 2174
E-mail Address: vuyoq@discovery.co.za
Physical Address: Unit 17 Carlswald Crest, Noordwyk
Personal Details
Candidate: Vuyo Qango
ID number: 8201195438086
Notice / Availability: 1 Month
Additional Personal Details
Date of Birth: 1982-01-19
Title: Mr.
Gender: Male
Highest Qualification: MCSE (Currently Studying Bachelor of Commerce in information and Technology Management with Mancosa 3rd Year)
Nationality: South African
Career Details
Required Position: Support Engineer
Position Type: Permanent
Timeline
Desktop Engineer
Discovery
01.2017 - Current
Field Service Engineer
Inzuzu I.T (Sub-contracted at Rural development & Land Reform)
01.2011 - 01.2014
LAN Support
Computek (Cape Town)
01.2009 - 01.2011
I.T Technician
O.R. Tambo District Municipality
01.2002 - 01.2009
Science, Mathematics, Business Economics, Hotel Management, English, Afrikaans and Xhosa