Vuyo Gqoba
Client Delivery Management
Pretoria,GP
Summary
Experienced in client management and support, holding dual roles as an Intermediate Middle Office client management professional at Standard Chartered South Africa and Founder of Gimba Media. Started career at Barclays Bank in 2014, transitioning to ABSA in 2016, focusing on client migration, support, system testing, data verification, and operations support. Proficient in English, Afrikaans, Portuguese, and 6 of South Africa's official languages. At SCB, handled the Angola Portfolio, managing client engagement, KYC/CDD, static data maintenance, document translations, and participated in data migration tasks for the Angola market exit. Currently managing and supporting various clients from South Africa and Botswana at Standard Chartered.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
7
7
Languages
Work History
Client Delivery Management
Standard Chartered Bank
12.2022 - Current
Operations Analyst
Absa Group
04.2018 - 04.2022
CIB Transactional Banking
Absa
01.2017 - 01.2018
Analyst
Barclays Capital (CIB) Corporate & Investment Banking
08.2015 - 12.2016
- Migrating international clients from back end banking systems onto Barclays.Net
- Training clients on Barclays.Net using Cisco Webex
- Gathering data / information of the client using The Eventus Tool
- Supporting client with trouble shooting on Barclays.Net
- Help Desk
NOC Opperator- Network Operations Center
ROAL Construction PTY LTD
01.2013 - 10.2014
- Working with Inala monitoring system & customized solutions for GSM Networks
- Customer service
Education
Associate of Arts - AA - Music Production
EMENDY Multimedia Technology Institute
02.2016 - 09.2017
Certificate - Media Design and Technology
Damelin College (Menlyn Campus)
02.2008 - 02.2010
Matric - undefined
Hoërskool Voortrekkerhoogte
01.2004 - 01.2007
Skills
Customer Service
Timeline
Client Delivery Management
Standard Chartered Bank
12.2022 - Current
Operations Analyst
Absa Group
04.2018 - 04.2022
CIB Transactional Banking
Absa
01.2017 - 01.2018
Associate of Arts - AA - Music Production
EMENDY Multimedia Technology Institute
02.2016 - 09.2017
Analyst
Barclays Capital (CIB) Corporate & Investment Banking
08.2015 - 12.2016
NOC Opperator- Network Operations Center
ROAL Construction PTY LTD
01.2013 - 10.2014
Certificate - Media Design and Technology
Damelin College (Menlyn Campus)
02.2008 - 02.2010
Matric - undefined
Hoërskool Voortrekkerhoogte
01.2004 - 01.2007
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