Vuyiswa Zokufa
Port Elizabeth
Summary
Highly-motivated employee with desire to take on new challenges. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Fuel Station Manager
PZ Motors
Flagstaff
01.2020 - 02.2024
- Maintained records of fuel sales, inventory levels, and other operational data.
- Oversaw the ordering of fuel from suppliers as needed based on current inventory levels.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Monitored stock levels of food items, beverages, automotive supplies, cigarettes., ensuring adequate supply was available at all times.
- Resolved customer complaints in a timely manner to promote positive customer relations.
- Ensured that all equipment was in proper working order and reported any issues to maintenance personnel.
Manager
MKT Convenience Centre
Ntabankulu
12.2017 - 07.2019
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Coordinated with vendors and suppliers for the procurement of equipment, fuel, and services as needed.
Junior Manager
PZ Motors
Flagstaff
02.2016 - 11.2017
- Monitored employee attendance records and took appropriate action when necessary.
- Resolved customer complaints in an efficient and professional manner.
- Provided leadership by setting goals and objectives while demonstrating a commitment to excellence.
Lodge Manager
Indwendwe Lodge
Flagstaff
01.2015 - 01.2016
- Managed housekeeping staff by setting tasks, monitoring progress, providing guidance, resolving issues.
- Trained new employees on company policies, procedures as well as their duties, responsibilities.
- Developed marketing campaigns using various media outlets including print materials or social media platforms.
Housekeeping Supervisor
Indwendwe Lodge
Flagstaff
02.2014 - 01.2015
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Created and implemented daily cleaning schedules for staff members.
Education
Course Certification - Quality Assurance Management
SEAMS
Pretoria, Gauteng, RSA10-2017
Course Certification - Aviation Safety Management
SEAMS
Pretoria, Gauteng, RSA10-2017
Pilot Certification - Aviation
Lanseria Flight Centre
Lanseria, Gauteng, RSA06-2011
High School Diploma -
Creston College
Oslo Beach, KZN, RSA12-2009
Bachelor of Science - Aeronautical Science
Embry-Riddle Aeronautical University
Daytona, Florida, USASkills
- Maintenance Coordination
- Employee Training
- Safety Procedures
- Administrative Management
- Quality Assurance
- Professionalism
- Analytical Skills
- Operational Efficiency
- Proficient in [Microsoft Office]
- Procurement
Languages
Xhosa
First Language
English
Proficient (C2)
C2
Afrikaans
Elementary (A2)
A2
Certification
- July 2015 - Scuba Diver License
- July 2015 - Nitrox Diver License
Affiliations
- Tennis / Squash
- Netball
Timeline
Fuel Station Manager
PZ Motors
01.2020 - 02.2024
Manager
MKT Convenience Centre
12.2017 - 07.2019
Junior Manager
PZ Motors
02.2016 - 11.2017
Lodge Manager
Indwendwe Lodge
01.2015 - 01.2016
Housekeeping Supervisor
Indwendwe Lodge
02.2014 - 01.2015
Course Certification - Quality Assurance Management
SEAMS
Course Certification - Aviation Safety Management
SEAMS
Pilot Certification - Aviation
Lanseria Flight Centre
High School Diploma -
Creston College
Bachelor of Science - Aeronautical Science
Embry-Riddle Aeronautical University
Similar Profiles
GBOLAHAN SODIQGBOLAHAN SODIQ
Sales Advisor at Pz Cussions PlcSales Advisor at Pz Cussions Plc
Princewill AgboPrincewill Agbo
Yard Worker at Pz Custom LtdYard Worker at Pz Custom Ltd
Niels WillaertNiels Willaert
Inspecteur Interventie at PZ BruggeInspecteur Interventie at PZ Brugge