Vuyiswa Msomi

• Recorded customer feedback and sales information to improve sales.
• Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.

REFERENCE

Neilan Naidoo

Cell: 079 570 0034

• Handled high volume of inbound calls per shift to offer callers product and service information.
• Boosted sales revenue by effectively promoting products and services to potential customers.
• Participated in ongoing training programs to enhance product knowledge and stay current on industry trends or changes in policies and procedures.

REFERENCE

Ricardo Rampesard

Cell: 064 427 7562

• Walked individuals through basic troubleshooting tasks.
• Resolved issues with systems and telephones quickly.
• Resolved complex technical issues for better client experience and smoother operations.

REFERENCE

Beverlene Naidoo

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

REFERENCE

Phumlani Khusi

Cell: 082 628 6699