VUYISILE SIBANDA
Lehae
Summary
Customer-focused and results-driven professional with over 4 yearsʼ experience as a Sales Consultant. Strong background in customer service, handling enquiries, meeting targets, and building positive client relationships. Excellent communication skills, confident telephone manner, and ability to work under pressure in fast-paced environments. Seeking an entry-level Call Center Agent position to deliver high-quality customer support and contribute to team success.
Overview
5
5
years of professional experience
Work History
Sales Consultant
BOTLE BUHLE BRANDS COMPANY
02.2019 - 12.2023
- Assisted customers with product information, pricing, and promotions.
- Handled customer enquiries professionally and resolved issues efficiently.
- Consistently achieved and exceeded sales targets.
- Processed payments accurately using point-of-sale systems.
- Built and maintained strong customer relationships to improve repeat sales.
- Maintained up-to-date product knowledge to provide accurate advice.
- Worked collaboratively with team members to achieve store goals.
- Delivered friendly, professional service in a high-volume environment.
Education
Higher Certificate - Tourism Management
UNISA
TEFL Certificate -
TEFL PROFESSIONAL INSTITUTE
Grade 12 -
LENZ PUBLIC SCHOOL
Skills
- Customer Service
- Client Support
- Verbal Communication
- Telephone Etiquette
- Sales
- Persuasion
- Target Achievement
- Handling Customer Queries
- Handling Complaints
- Problem Solving
- Teamwork
- Reliability
- Cash Handling
- Accuracy
- Basic Computer Skills
- POS systems
- MS Word
- Time Management
- Multitasking
Additional Information
Willing to work shifts, weekends, and public holidays, Fast learner and adaptable, Comfortable speaking with customers telephonically and face-to-face
References
Nontokozo Sympathy Ndlovu, Botle Buhle Brands Company, Manager, 063 528 3056, sibandan198@gmail.com
Personal Information
Title: Sales Consultant
Languages
English
Advanced
C1
Timeline
Sales Consultant
BOTLE BUHLE BRANDS COMPANY
02.2019 - 12.2023
Higher Certificate - Tourism Management
UNISA
TEFL Certificate -
TEFL PROFESSIONAL INSTITUTE
Grade 12 -
LENZ PUBLIC SCHOOL