Hi, I’m
Vuyisa Mgxashe
Mechanical Engineer
Centurion
Summary
I am the Eldest of four children, the only son with three sisters. I'm married with one daughter, my other daughter passed on last year.
I grew up in Port Elizabeth, studied there and started formal employment there. I then moved to Gauteng in 1998 and still reside here in Centurion Pretoria.
I have a deep understanding of the Motor Industry having worked both on the OEM- Manufacturer (various departments), as well as on the Retail side as a Dealer Principal Trainee. I understand it well from Government legislation side, as well as National Economics link or Indication into the state of our Economy.
I'm highly self driven and good at analysis of problems, plan and execution. I can work both independently and with a Team to achieve set objectives. I manage people according to their strengths in order to achieve set goals.
I am out going and loves watching competitive sports.
Overview
25
years of professional experience
5
years of post-secondary education
Work History
Nissan SARosslyn
Regional Sales Manager
07.2012 - 08.2021
Job overview
- Finalized sales contracts with high-value customers.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Executed successful promotional events and trade shows.
- Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
- Developed and managed budgets to confirm proper use of resources and maximize profitability.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
BMW SAMidrand
Warranty and Maintenance Plan Consultant
10.2010 - 06.2011
Job overview
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Supported clients with business analysis, documentation, and data modeling.
- Renegotiated outsourcing contracts to save considerable costs.
Barloworld Motor RetailIsando
Dealer Principal Traine
02.2008 - 10.2010
Job overview
- Determined monthly and yearly forecasts in terms of unit sales, gross profit objectives and departmental profits.
- Reviewed monthly commission sheets, productivity reports, monthly forecasts and profit performance.
- Forecasted monthly with salespeople to establish closing percentages in each category, time utilization, prospecting efforts, unit sales and projected income.
- Checked condition of vehicles to maintain highest quality standards.
- Achieved Sales targets in Sales department.
- Sold 38 units in the first month from 3 units the previous month.
- Changed daily sales meetings from group meetings to one on one meetings, measuring efforts than actual sales achievement
- Closed a major Fleet deal that helped us achieve targets until I moved to another department.
- Moved to the Service Department and changed operations, 75% services and 25% repairs with a two days lead time.
- Walk-ins were dealt with by the Foreman and booked as opposed to them taken in on the spot, causing disruptions in the workshop flow.
- The Workshop split helped us achieve Customer Satisfaction Index which was a key KPI and improved relations with a major stake holder the Franchisor - VWSA.
- Improved working relations with our Washbay sub-contractor by involving them through their supervisor in all our operations meetings.
- Started meetings with drivers to get intel from them on customers concerns, from vehicles issues to our general operations, making them understand that they are key in achieving our CSI and other business objectives.
- Supported the Team by being present during late night services of Avis Fleet vehicles, as we had to meet delivery deadlines as expected by this major client.
- Improved relations with the Parts Department by introducing pre-picking of parts the night before linked to Job cards, which improved flow as there was no waiting for parts in the morning, especially services.
- Improved the Warranty claims declines from 60% to 10% by improving the process of doing warranty work between Technicians and the Warranty Clerk.
- Reduce Outstanding Debtors write-offs from R450K to R110K , by meeting with Metro-Police Workshop head and agreeing on how to resolve most of the issues.
- Moved to Parts Department - changed the staff split, 75% to service the Workshop that was giving us 75% of our business.
- Reduced our Parts purchased from 60% Fast movers and 40% Panels, to 85% fast movers and 15% Panels. This improved our stock turn incredibly as well as the risk with Panel Beaters.
- Staff changes improved two departments, both the Parts (stock turn) and Service department (Efficiency).
Ford Motor Company of Southern AfricaSilverton
Brand Manager
06.2006 - 08.2007
Job overview
- Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
- Conducted research and analysis to determine brand positioning and messaging.
- Created and managed budgets to maximize brand reach and engagement.
- Compiled product and customer data to generate informed profit projections.
- Managed Product launches and Coordinating various departments around the arrival of the first test unit to public launches.
- Managed Press and Fleet launches with Direct departments.
- Being the Brand custodian and a go to person on all product related questions, supporting other departments like Customer Care.
Ford Motor Comoany of Southern AfricaSilverton
District Sales Manager
06.2005 - 07.2006
Job overview
- Aligned database systems with district goals by automating processes and eliminating preventable errors.
- Assessed each Dealer's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Coached Dealers sales teams in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
- Resolved complex problems impacting sales management by implementing cost-effective strategies.
- Established territory boundaries and distribution routes to maximize service quality.
Fiat SAMidrand
Market Analyst
06.2001 - 05.2005
Job overview
- Analyzed the vehicle market to uncover insights and identify key opportunities throughout various market segments.
- Tracked key metrics and developed spreadsheets and data models.
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Generated reports to support development and implementation of marketing plans.
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers.
- Assembled reports and presentations to share insights and recommendations with stakeholders.
- Established and managed relationships with external data providers and research vendors.
- Utilized specialized software to capture and process data.
Delta Moor Corporation - GMSASandton
Marketing Coordinator
07.1998 - 05.2001
Job overview
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Tracked and reported on marketing campaign responses.
- Answered general marketing department inquiries by email, phone, and mail.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Organized logistics for marketing and proposal strategy meetings.
- Planned and executed internal and external marketing events.
- Created and managed marketing budgets to monitor expenditures, control costs and increase ROI.
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
- Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
- Developed and tracked performance indicators to measure results of marketing campaigns.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Delta Motor Corporation - GMSAPort Elizabeth
Parts Catalogue Coordinator
06.1997 - 06.1998
Job overview
- Gathered and organized Parts information to support Dealer operations.
- Coached Dealers through day-to-day work and Parts issues.
- Entered data, generated reports, and produced Parts ordering catalogues.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
Delta Motor CorporationPort Elizabeth
Junior Reliability Engineer
05.1996 - 01.1997
Job overview
- Provided solutions to various technical problems of varying scope and complexity.
- Engaged internal and external customers during planning and test phases to answer questions.
- Developed and maintained test and evaluation strategies for testing to show operational readiness and suitability with planned project decision points.
- Tracked test reports and failures determined by root cause data trends.
- Communicated technical information both verbally and in writing in simple terminology.
- Provided technical advice to improve quality of engineering practices.
Education
Rhodes UniversityGrahamstown
Associate of Science from Automotive Retail
07.2008 - 03.2010
Nelson Mandela UniversityNelson Mandela Metro
Bachelor of Science from Mechanical Engineering Technology
07.1992 - 03.1996
Skills
Sales initiatives and techniques
Business development and planning
Goal Setting
Trend Analysis
Forecasting skills
Excellent verbal/written communication
Goals and performance
Presentation ability
Territory Management
Staff coordination
Operations management
Staff Management
Professional demeanor
Product and service knowledge
Profit and loss understanding
Follow through ability
[Market] segment experience
Operations
Performance evaluation
Order management
Financial administration
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Regional Sales Manager
Nissan SA
07.2012 - 08.2021
Warranty and Maintenance Plan Consultant
BMW SA
10.2010 - 06.2011
Rhodes University
Associate of Science from Automotive Retail
07.2008 - 03.2010
Dealer Principal Traine
Barloworld Motor Retail
02.2008 - 10.2010
Brand Manager
Ford Motor Company of Southern Africa
06.2006 - 08.2007
District Sales Manager
Ford Motor Comoany of Southern Africa
06.2005 - 07.2006
Market Analyst
Fiat SA
06.2001 - 05.2005
Marketing Coordinator
Delta Moor Corporation - GMSA
07.1998 - 05.2001
Parts Catalogue Coordinator
Delta Motor Corporation - GMSA
06.1997 - 06.1998
Junior Reliability Engineer
Delta Motor Corporation
05.1996 - 01.1997
Nelson Mandela University
Bachelor of Science from Mechanical Engineering Technology
07.1992 - 03.1996