VUYELWA PORTIA MOSEKE
Bloemfontein,FS
Summary
Dynamic customer service professional with proven expertise in money handling and team leadership at XYZ Corp. Recognized for enhancing customer satisfaction through effective problem-solving and decision-making. Adept at managing time efficiently, contributing to a 20% increase in team productivity. Committed to delivering exceptional service and fostering a collaborative work environment.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
6
6
years of professional experience
Work History
Sales Manager
Pepper Construction
01.2024 - Current
- Developed and implemented sales strategies to enhance market penetration and customer engagement.
- Trained and mentored team members on product knowledge and sales techniques to improve performance.
- Analyzed sales data to identify trends, informing strategic decisions and optimizing inventory management.
- Collaborated with cross-functional teams to align marketing efforts with sales objectives for cohesive campaigns.
Assistant Manager
Makro Services
01.2020 - 12.2023
- Assisted in daily operations by coordinating schedules and managing staff assignments.
- Supported inventory management through regular audits and stock replenishment processes.
- Learned customer service protocols to enhance client interactions and satisfaction levels.
- Contributed to team meetings by providing insights on workflow improvements and efficiencies.
Education
High School Diploma -
DR BLOK SECONDARY
BLOEMFONTEIN12-2019
Bachelor of Management -
CUT
BLOEMFONTEIN09-2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
Timeline
Sales Manager
Pepper Construction
01.2024 - Current
Assistant Manager
Makro Services
01.2020 - 12.2023
High School Diploma -
DR BLOK SECONDARY
Bachelor of Management -
CUT