Vuyelwa Madikiza
Retail Assistant
Yas Village 80Al Ikhtisar Street,Yas Island
Summary
Dedicated Retail assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Microsoft word/office and correspondence management.
Overview
8
8
years of professional experience
5
5
Languages
Work History
Personal Assistant
- In my previous role as personal assistant to a financial advisor, I have gained experience in customer relations, organizing and ensuring implementation of daily plan
- The importance of consistent product knowledge refresher, communication, filing and administrative duties.
Retail Associate
SeaWorld Abu Dhabi
2 2023 - Current
- In this role have gained experience in customer service as I engage daily with clients to be able to assist them in obtaining what they require and navigating through the different policies throughout the park
- I have increased my knowledge in point-of-sale operations and also being able to handle different currencies.
Retail Assistant
03.2021 - 01.2022
- I am responsible for all regional sales, we specialize in African print clothing and organic skin products, handbags and beaded jewelry
- My role is to greet and engage with all customers and assist with selecting the most suitable product for the customer
- I am also responsible for merchandise and visual display of the store
- Promoting all seasonal campaigns and reaching sales target for the month forms part of my description.
Assistant Financial Advisor
06.2016 - 11.2019
- I have been working with a Financial Advisor to manage and support his current clientele
- The products I assisted with ranged from long term insurance policies to short term insurance policies
- My core function was arranging the appointments and prepare the required documentation for the meeting
- This role tested my ability to think quickly and act efficiently
- At the end of the day the success of my financial planner was in my hand I needed to ensure that all the information was correct and that meant that I had to pay attention to minor details to ensure that the end product was correct.
Education
Clapham High School
Skills
Self Management
Flexibility
Communication
Interpersonal Skills
Appointment Setting
Adaptability and Flexibility
Customer Needs Assessment
Professionalism
Data Entry
Meeting planning
Employee Onboarding
Analytical Thinking
Personnel Documentation Verification
Transcribing Meetings and Messages
Job Analysis
Record preparation
Employee Data Record Keeping
Personal Information
- ID Number: 930223 0408 081
- Gender: Female
- Marital Status: Single
References
- Geoffrey Mamabolo, Discovery Independent Consultant, +2774 912 7771
- Aphiwe Zwedela, iKati Clothing Brand Managing Direct/Owner, +2768 341 1275
Timeline
Retail Assistant
03.2021 - 01.2022
Assistant Financial Advisor
06.2016 - 11.2019
Personal Assistant
Retail Associate
SeaWorld Abu Dhabi
2 2023 - Current
Clapham High School