Vusumuzi Vincent Nkosi
Admin Clerk
SOWETO
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Hardworking Field Worker knowledgeable about managing schedules, maintaining equipment and updating records. Familiar with operating in wide range of field environments. Flexible schedule coupled with physical fitness to take on any challenge.
Overview
14
14
years of professional experience
7
7
Certifications
Work History
ADMIN CLERK
AVBOB BARA MALL
- Maintained filing system and organized customer documents for easy retrieval of information
- Enhanced office organization with regular maintenance of files, records, and supplies inventory
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
Technical Support Supervisor
SKYFI INTERNET SOLUTION
- Providing technical support to clients who are experiencing issues with their hardware and software.
- Providing training to team members.
- Problem solving and critical thinking.
- Meeting SLA with clients and internal departments
- Assigning daily tasks and following up on tasks
- Generating reports for management.
- Attending to escalations
- Diagnose and solve technical issues
FIELD WORKER
ACORN FOUNDATION
09.2019 - 10.2021
- Capturing all data required quarterly
- Scheduling and planning appointments
- Diaries Meetings / attend Meetings
- Make Scheduled deliveries
- Forecast and Ordering of Stock
- Generating Reports (daily, Weekly and Monthly)
- Manage and build customers relationships with outlet ownersDrive weekly customer calls per outlet to effective partnership
- Record all customers details on mobile App
- Plan Travelling to other Regions for Support and submit plans to HOD
- Source Donors where there is dire situations at ECD Or make submissions to HOD if there is a Budget
BRAND AMBASSADOR
PROVANTAGE
01.2018 - 08.2019
- Customer Service
- Handling of complaints and Queries
- Ensuring that products are available on all outlets
- Merchandising and putting POSM
- Promoting products and Activations
- Counting products at the Warehouse
- Generating Reports (daily, Weekly and Monthly)
- Manage and build customers relationships with outlet owners
- Drive weekly customer calls per outlet to effective partnership
- Record all customers details on the mobile App
GEBS Manager
GLOCELL PTY LTD
MIDRAND
08.2007 - 06.2016
- Asset management of different POS
- Costing of POS terminal and control thereof
- Coordinate POS Terminal exchanges, new applications, closures
- Billing of POS Terminals monthly
- Review files, records and other documents to obtain information to respond to requests Admin and housekeeping
- Profile Setting
- Update and manage profile settings on internal systems for all clients
- Updating internal systems with all different POS terminals information and managing information
- Monitor airtime spend by client and email daily reports to management
- Daily compiling / reporting of stats – stock comparison between internal systems
- Invoicing reports and Asset reports on a daily/ weekly/monthly basis
- External Vendor payment reports an analysis ,Daily, weekly and monthly reports to management Accounts:
Checking and updating of information to internal systems, and monitoring entries through internal systems and to maintain a level of reconciling of processes - Create new merchant
- Receive Deposits from merchants
Education
Introduction to Wireless Networking -
IPTECH TRAINING
Introduction to MikroTik Routers - undefined
IPTECH TRAINING
Grandstream UCM VoIP PBX Training - undefined
IPTECH TRAINING
Business Management Diploma - undefined
STUDYWELL BUSINESS COLLEGE
Bookkeeping Diploma - undefined
DAMELIN COLLEGE
Skills
Certification
Time Management
Projects Completed
- POS Roll - Out of major Retail Stores (Fashion World. Express Stores, Caltex, Dischem)
- Integration of system
- Coordination of replacing CMOS batteries national without losing any data
- Roll - Out of New POS Terminals and collection of old POS Terminals
- Roll - Out of POS terminals to an Informal Airtime Business
- Conducting trainings with our Key Accounts Managers Nationally on all the New equipment
- Participated on 2010 World Cup Airtime distribution Parks
Driver License - Code
C1
Personal Information
ID Number: 7805285542085
Awards
CEO Award 2016
References
- Gideon Sihlangu, Head Developer, Skyfi Internet Solution, 0837604192
- Sue Smith, CEO, Acorn Foundation, 0825615218
- Noel Makhoba, Regional Manager, Provantage, 0798727071
Timeline
FIELD WORKER
ACORN FOUNDATION
09.2019 - 10.2021
BRAND AMBASSADOR
PROVANTAGE
01.2018 - 08.2019
GEBS Manager
GLOCELL PTY LTD
08.2007 - 06.2016
ADMIN CLERK
AVBOB BARA MALL
Technical Support Supervisor
SKYFI INTERNET SOLUTION
Introduction to Wireless Networking -
IPTECH TRAINING
Introduction to MikroTik Routers - undefined
IPTECH TRAINING
Grandstream UCM VoIP PBX Training - undefined
IPTECH TRAINING
Business Management Diploma - undefined
STUDYWELL BUSINESS COLLEGE
Bookkeeping Diploma - undefined
DAMELIN COLLEGE
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