Vusimuzi EDDIE MASANGO
SENIOR SALES MANAGER
Bethal
Summary
Dynamic Senior Manager with a proven track record at Sportscene, excelling in strategic planning and talent development. Established strong client relationships, enhancing repeat business and team productivity. Expert in operations management, implementing effective policies that drove significant improvements in customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
1
1
Language
Work History
Senior Manager
Sportscene
01.2020 - 08.2022
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
Store Manager
TOTALSPORTS
09.2017 - 01.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
No Degree - GENERAL MANAGEMENT:BANKING
BANK SETA
Isando, South Africa02-2021
Skills
Strategic planning
Talent development
Operations management
Resource allocation
Data analytics
Troubleshooting and problem resolution
Budget oversight
Human resources management
Affiliations
- Society of Human Resource Management
Timeline
Senior Manager
Sportscene
01.2020 - 08.2022
Store Manager
TOTALSPORTS
09.2017 - 01.2020
No Degree - GENERAL MANAGEMENT:BANKING
BANK SETA