Furthering my Studies
Vusimuzi Castro Khoza
Vereeniging
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing premium customer service.
Overview
1
1
year of professional experience
9
9
years of post-secondary education
4
4
Languages
Work History
Junior Sales Consultant (intern)
Absa Bank
05.2023 - Current
- Generated detailed reports for management review, highlighting sales achievements as well as areas requiring improvement or adjustment in strategy.
- Enhanced customer experience by addressing concerns promptly and offering suitable solutions.
- Streamlined sales process by implementing CRM system for efficient tracking of client interactions and progress.
- Implemented upselling techniques during customer interactions to maximize revenue generation without compromising customer satisfaction levels.
- Contributed positively towards building healthy company culture by actively participating in team-building activities, celebrating successes and demonstrating strong work ethic.
- Supported continuous improvement initiatives by providing feedback on current processes and procedures from frontline perspective.
Education
Advanced Diploma in Cost And Management Accounting - Accounting And Finance
Vaal University of Technology
Vanderbijlpark, Gauteng 01.2019 - 04.2023
High School Diploma -
Langa Secondary School
Thulamahashe, Mpumalanga 01.2014 - 12.2018
Skills
CRM proficiency
undefinedInterests
Learning a new language
Piano
Cooking
Hobbies
Reading
Exercising
Meditation
Additional Information
Adelaide Dibete (Branch Manager): 060 962 5830
Natasha Nxumala (Sales Consultant): 083 720 4582
Timeline
Junior Sales Consultant (intern)
Absa Bank
05.2023 - Current
Advanced Diploma in Cost And Management Accounting - Accounting And Finance
Vaal University of Technology
01.2019 - 04.2023
High School Diploma -
Langa Secondary School
01.2014 - 12.2018
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