Vusimusi Harry Bongani Ndhlazi
IT Support Technician
369 Silversig, Silverton, Pretoria Road, Pretoria,GP
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures in Corporate and in remote regional environments.
Overview
1
1
year of post-secondary education
Work History
IT technician
Prasa, Prasa House
04.2013
- Install operating systems, terminal client software, office applications, utility software
- Install and set-up peripheral devices
- Set-up user profiles and office automation
- Set-up and installs PDA (Personal Digital Assistant) to the laptops and PC
- Configure network equipment as instructed by supervisor
- Set-up and configure user equipment for network usage
- Configure 3G network devices
- Upgrade memory, HDD (Hard drive), operating systems, service packs, replace processors
- Increasing virtual memory
- Dissemble and Assemble PCs
- Showing the user how to use preferred applications
- Training needs and forward training needs to ICT
- Install anti-virus client
- Install latest patches on PCs
- Make sure that the client workstation is pointing to the right Administration server
- Make sure the firewall is enabled on the PCs
- Verify the local administrator password is standard and not blank
- Participates in post implementation testing of solutions
- Troubleshoot and repair ICT equipment
- Take ICT equipment to third party for warranty or Maintenances / services
- Pocket Pc troubleshooting
Education
IT System Support Engineer(Certificate) - undefined
01.2009 - 12.2009
N+ Software N+ Configuring Microsoft Windows Vista Client Windows server - undefined
Network infrastructure Windows server - undefined
Applications Windows server - undefined
Enterprise Administrator CBP Business Communication CBP Computer server - undefined
Skills
Help Desk Operations
Desktop Technical Support
Helpdesk services
Peripheral maintenance
Application installations
Email account set up
Hardware and software installation
Help desk support
Technical Support
Desktop and laptop installations
Accomplishments
- Supervised new interns employed by the company.
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“Do the best you can until you know better, then when you know better, do better.
Maya Angelou
Timeline
IT technician
Prasa, Prasa House
04.2013
IT System Support Engineer(Certificate) - undefined
01.2009 - 12.2009