MDA Property Management systems
Vusi Pilusa
Property Management
Johannesburg
Summary
I am a property practitioner with sound knowledge of property management techniques and strong financial acumen. Experienced in private and government property management with a BTECH in Financial Information Systems and Diploma in Financial information Systems.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Property Broker
PropSource
Johannesburg
04.2022 - Current
- Established and developed real estate agency, driving recruitment and operational growth.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Obtained agreements from property owners to place properties for sale with real estate firms.
- Collected fees and documented payment processes for property transactions.
- Arranged for inspections and surveys of sold properties.
Lease Administrator
Mowana Properties
Johannesburg
10.2019 - 03.2022
- Capture all information relating to all lease agreements promptly and accurately on the property system ; Lease renewals, , Increase in rentals , Operating costs and Terminating dates
- Prepare rental analysis for approval
- Prepare calculations of lease commissions.
- Capture Monthly recoveries timorously
- Ensure that all write offs , reversals , admin fee and tenant deposits are captured accurately and in accordance with the company policies
- Reconcile lease data and tenants , building and financial information as and when required
- Ensure that Income and Operating costs are correctly charged and accounted for and that adjustments are effected where appropriate
- Ensure that where the tenant is required to pay for expenditure incurred by the landlord, that the proper documentation is completed and that the amounts are recovered in accordance with the lease agreement
- Assist with preparation of annual budgets
- Assist in support of the turnover rental audit project with auditors when required
- Cresta and maintain tenant files and ensure that all information on tenant files are kept up to date
- Take responsibility for the issuing and obtaining of the completed tenant application form and relevant FICA, timorously and filed accordingly
- Request credit checks and identify and communicate any items of risk.
- Assist in the drawing up of flysheets , lease cancellation, agreements and maintain a register of building inspections relating to vacating tenants.
- Maintain a record of renewals , renewals in progress, new deals and any other leasing activities
- Terminate tenant accounts on instruction and notify other departments .
- Request tenant refunds where necessary
- Collect security deposit and maintain deposit schedule
Property Administrator
Broll Properties
Johannesburg
01.2019 - 08.2019
- Assumes responsibility for the effective and professional performance of collections functions.
- Receives, reconciles and control production of monthly rent rolls and reports from the computer system and verifies the status of the accounts.
- Follows up on accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem.
- Discusses possible financial arrangements, informs clients of potential legal actions, and suggests financial counseling to arrive at suitable payment arrangements. Continues to collect until the account becomes a write-off, bankruptcy, or attorney account.
- Makes early contact with clients to collect and keep them informed of account status.
- Utilizes effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation.
- Calms irate clients and answers questions and complaints relevant to Department functions.
- Determines reasons for delinquencies and works toward permanent solutions.
- Minimizes losses by early actions.
- Utilizes further appropriate collection methods if initial attempts do not secure required payment.
- Recommends extensions of due dates. Suggests consolidations and financial counseling.
- Posts approved extensions and notifies clients of new due date by mail.
- Performs collections efforts in accordance with Company policies and procedures and ensures they are legally compliant.
- Assumes responsibility for the efficient administration of collections activities.
- Keeps accurate and up-to-date activity reports on late, potentially late, and accounts.
- Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer.
- Researches accounts that appear on late and potentially late records to ensure that Company errors are detected promptly. Provides clients the opportunity to fully explain their account status.
- Ensures both monthly and ad-hoc rental and fee statements are sent out timorously.
- Controls and monitors tenant payments in terms of rentals, deposits, lease fees, stamp duties etc.
- Liaises with tenants as appropriate
- Handles rental queries efficiently and diplomatically
- Queries tenants’ short payments
- Ensures the daily receipting and processing of tenant payments
- Liaises with book keeping and accounting staff re bank account deposits, queries and mis-allocations
- Generally ensures that: Rent (and other charges) are paid by the 1st of each month , Letters of demand after the 3rd to defaulting tenants and Summons’s are issued after the 21st day to defaulting tenants
- Controls and administers legal processes for the recovery of lease charges due and/or eviction of tenants
- Motivation and processing of write-offs
- Assumes responsibility for timely and accurate preparation and submission of management reports.
- Preparation of detailed debtors reports and graphs illustrating weekly and monthly collections:
- Weekly/monthly arrears against billings (debtors day calculations)
- Monthly graph of weekly collections against previous month/year
- Preparation and submission of attorneys’ reports on all legal matters
- Daily Receipting on tenant accounts
- Journal entries and corrections to tenant accounts to ensure updated tenant statements are presented to tenants
- Reconciliation of bank statements (where appropriate) and tenants’ accounts
- Assumes responsibility for ensuring that professional business relations are established and maintained with clients and external contacts.
- Maintains the Company's professional reputation throughout collections operations and in all contacts with clients.
- Maintains confidentiality.
- Develops contacts with credit bureaus and other financial institutions. Uses shared information to effectively minimize Company losses.
- Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel.
- Assists area personnel as needed.
- Keeps management informed of activities, progress toward established objectives, and of any significant problems.
- Attends and participates in meetings as required.
- Assumes responsibility for related duties as required or assigned
- Stays informed of changes in collections policies, procedures, and related legal requirements.
- Ensures that work area is clean, secure, and well maintained
Lease Administrator
Matchworks
Johannesburg
08.2018 - 01.2019
- Guide the prospective tenants through the leasing requirements
- Update all applications on the system
- Assess all applications in terms of affordability and other identified requirements
- Manage a waiting list for all approved applications and contact applications on the waiting list to update their information
- Inform tenants of the condition of the lease
- Input leasing data onto the relevant property management system
- File tenant documentation related to the tenant
- Rate all applications that have been through credit vetting process
- ITC and employment checks on all applications
- Drafting cover letter, lease agreements, renewal letters and addendum to the lease agreements
- Follow up on outstanding documents with regard to leases
- Log tenants’ complaints and resolve or pass to relevant staff to resolve
- Load leases on MDA
- Conduct Credit checks on prospective tenants
- File leases and all relevant documentations
- Call prospective tenants and update them on the status of their application to lease
- Canvass for prospective tenants
Co-location Administrator
Broll Properties
Johannesburg
11.2017 - 03.2018
- Drafting Lease agreements, Lease renewals and Extensions
- Preparing Lease Control Sheets
- Capturing Leases on the property management system
- Vetting of Leases
- Assist in capturing of Data Change to the Data change form
- Preparing Lease audits
- Assist Landlords with any queries
- Perform any ad-hoc duties assigned to me
Lease and Data Administrator
Redefine Properties
Johannesburh
01.2015 - 12.2016
- To effectively assist and administer all lease processes so that processes are followed and adhered to
- To ensure that due process is followed in the most expedient manner with regard to the process preceding the conclusion of new agreements of lease and renewals in particular (but without exclusion) credit checks and obtaining FICA and other relevant documentation.
- To provide assistant so that each agreement of lease is accurately and comprehensively captured onto the property management system so that the utility of the database is maximized and the maximum value of cost can be recouped from tenants.
- To provide general administrative support and document management to the leasing and administrative department.
- To assist with the accurate capturing, checking, and cleaning up of business data.
- To maintain, keep track of and manage the process flow of any original documentation as well as maintain awareness of the lease status of all leases within area of responsibility and drive the process to finalization.
- To ensure that due process is followed in the most expedient manner with regard to the process preceding the conclusion of new agreements of lease and renewals in particular (but without exclusion) credit worthiness checks and obtaining FICA and other relevant documentation.
- Logging calls and assisting tenant with queries o Managing and fixing discrepancies o Liaising with brokers and sending out vacancy schedule
- Performing lease audits and proving assistant to internal and external auditors o Reconciling bank statements
- Liaise with tenant with regard to billing statement o Providing support to property managers
Education
Bachelor of Technology - Financial Information Systems
Tshwane University of Technology
Tshwane 01.2019 - 04.2020
National Diploma - Financial Information Systems
University of Johannesburg
Johannesburg 01.2009 - 03.2013
National Certificate - Commercial Accounting
University of Johannesburg
Johannesburg 01.2008 - 03.2009
Certificate - Business Administration
Siyanqoba Private FET
Johannesburg 01.2015 - 12.2015
Certificate - Project Management
Siyanqoba Private FET
Johannesburg 01.2016 - 12.2016
Certificate - NQF 4 FETC Real Estate Qualification
EAAB
Johannesburg 02.2022 - Current
Skills
Property Management
undefinedSoftware
Broll Online
TPN Credit Check
Timeline
Property Broker
PropSource
04.2022 - Current
Certificate - NQF 4 FETC Real Estate Qualification
EAAB
02.2022 - Current
Lease Administrator
Mowana Properties
10.2019 - 03.2022
Property Administrator
Broll Properties
01.2019 - 08.2019
Bachelor of Technology - Financial Information Systems
Tshwane University of Technology
01.2019 - 04.2020
Lease Administrator
Matchworks
08.2018 - 01.2019
Co-location Administrator
Broll Properties
11.2017 - 03.2018
Certificate - Project Management
Siyanqoba Private FET
01.2016 - 12.2016
Lease and Data Administrator
Redefine Properties
01.2015 - 12.2016
Certificate - Business Administration
Siyanqoba Private FET
01.2015 - 12.2015
National Diploma - Financial Information Systems
University of Johannesburg
01.2009 - 03.2013
National Certificate - Commercial Accounting
University of Johannesburg
01.2008 - 03.2009
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