Installed and wired electrical transformers, service panels, and circuit breakers.
Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
Hospitality Maintenance Manager
Ezemvelo KZN Wildlife
09.2009 - 06.2016
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Controlled costs to keep business operating within budget and increase profits.
Branch Manager
Family Funeral Service Insurances
08.2006 - 08.2009
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Maintained friendly and professional customer interactions.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Engaged employees in business processes with positive motivational techniques.
Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Resolved various issues impacting sales management and business operations.
Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Electrical Serviceman
Richards Bay Minerals
01.1988 - 04.2006
Increased safety awareness within the unit by conducting regular trainings and promoting adherence to safety protocols.
Enhanced team efficiency by streamlining maintenance procedures and implementing a preventive maintenance schedule.
Implemented energy-saving measures across facilities, contributing to cost reduction initiatives without compromising operational effectiveness.
Developed comprehensive training materials for new recruits, expediting their integration into the team's workflow efficiently.
Installed new equipment, components and full [Type] systems.
Operated hand and power tools, equipment, and instrumentation according to guidelines.
Mentored junior servicemen, improving their technical skills and overall job performance.
Reduced equipment downtime through diligent repair work and prompt response to service requests.
Inspected and evaluated systems for operational status, repair needs and maintenance requirements.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.