Vusi Dlamini
Management
Durban
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
4
4
Certifications
Work History
Managing Executive
Mint Security Services Pty Ltd
3 2022 - Current
Human Resources Consultant
University of KwaZulu-Natal
01.2018 - 06.2020
- Recruitment, selection, placement, and induction
- Job profiling and evaluation
- Optimized risk control related to personnel activities and human resources issues
- Collaborated on internal projects and program development to meet changing business needs
- Monitored emerging issues, relevant statutory changes, and HR trends to proactively develop best practices
- Identified service opportunities and determined approaches to best service client's HR needs
- Consulted with senior managers on concerns, assessments, and strategic HR plans
- Oversaw smooth employee terminations by coordinating paperwork and conducting the exit interviews
- Maintained accurate and current employment records for certain level positions and team members
- Engaged candidates to quickly determine skills and motivation
- Scheduled interviews with management teams
- Met with new hires to conduct orientation and on-boarding sessions.
Projects Implementation Manager
Independent Development Trust (IDT)
09.2011 - 12.2017
- Developed and maintained strong relationships with community stakeholders, including local residents, traditional structures, government officials, business forums, and local NGO's
- Served as primary point of contact between the organization, contractors and the community
- Organized, led and chaired regular meetings with the stakeholders to discuss project updates, address concerns, and gather feedback
- Ensured compliance with local regulations and company policies regarding community relations
- Provided training and support to team members to enhance their effectiveness in community relations
- Mediated conflicts between our organization, the community and the contractors
- Created and delivered status reports and identified pending action items for resolution
- Assessed team strengths and weaknesses to plan future training
- Revive policies, plans and procedures to improve process continuously
- Determined interdependencies to analyze and establish project critical paths
- Met with potential clients to evaluate needs and communicate service offerings
- Outlined risk parameters and assessments to maintain compliance culture
- Facilitated communication between project team and consultants to meet deadlines
- Established goals and timelines to successfully implement action plans
- Mentored staff to complete projects during life cycles and deliver high-quality results.
Community Development Manager (Mondi Group Projects)
Mutwa Development Services
06.2009 - 08.2011
- Developed strategies and plans to engage with local communities
- Organized events, workshops, and other activities that brought the community together
- Connected with various stakeholders, including residents, relevant government officials, religious, political and traditional leadership to understand their needs and concerns
- Designed and implemented programs to address the specific needs and concerns raised by the stakeholders (mainly it would be around issues of economic development initiatives, educational programs, or social services)
- Served as a liaison between the organization and the community, ensuring clear, consistent communication that builds trust and transparency
- Identified and secured resources, including funding, volunteers, and partnerships, to support community development projects
- Monitoring the progress of community development initiatives, evaluating their effectiveness, and reporting on outcomes to stakeholders
- Submitted, analyzed, and discussed all progress reports with clients' representatives and team members.
Account Manager (Sales)
Coca-Cola (ABI)
01.2004 - 05.2009
- Took orders from customer following a call cycle and process them timeously
- Introduced and marketed new products (SKU's) to customers
- Negotiated promotions, discounts and shelve spaces with customers
- Promoted adherence to customer requirements and implemented strategies to mitigate delays
- Monitored, analyzed, and reported on competitor activities
- Monitored, analyzed, and reported on customer buying trends and habits
- Managed and monitored work done by merchandisers and sales assistants
- Managed instore promotions and trade executions
- Maximized RIO of campaigns by analyzing performance, response rates and results
- Closed sales to meet and exceed established quotas and drive overall revenue
- Developed trusting rapport with recurring customers to reinforce brand loyalty and encourage continued patronage
- Managed, reviewed, and delivered client solutions for different needs
- Liaised with customers in person, online and by phone
- Improved customer shopping experience based on collated feedback and data
- Worked closely with other department like finance, administration, distribution, and warehouse to resolve customer queries to ensure accounts were up to date.
Employee Relations Officer
Tongaat Huletts Sugar
01.2000 - 12.2003
- Assisted with the recruitment, selection, and placement of workers
- Together with team members identified staff vacancies
- Completed required paperwork within anticipated timeframes
- Assisted workers with medical examinations
- Trained HIV/AIDS Peer educators on the relevant company policies
- Ensured that all company policies or amendments thereof were understood by all workers
- Negotiated with unions on best possible work practices to be used.
Education
Swelihle High School
Post-Graduate Diploma in Business Management - undefined
University of KwaZulu-Natal
Bachelor of Social Science - Hons (HR Management & Training and Development) - undefined
University of KwaZulu-Natal
Bachelor of Social Science (Politics, Sociology & Industrial Psychology) - undefined
University of KwaZulu-Natal
Skills
Human Resources Management / People Management / Personnel Administration
Labour Relations / Industrial Relations / Employee Relations
Capacity Building / Training and Development / Human Capital Development
Marketing / Sales / Sales Administration / New Business Development
Project Planning / Project Management / Project development
Performance Information Management / General Administration
Analytical Thinking / Creative Thinking
Problem Solving / Conflict Management / Conflict Resolution
Relationship Building / Union Relations
Stakeholder Engagement / Stakeholder Management
Community Participation / Social Facilitation
Community Development
Certification
National Certificate in Customer Management (Services SETA)
Leadershiproles
- SRC committee member (University)
- HIV/AIDS & Employee wellness committee member (Tongaat Huletts)
- Shop Steward & deputy chairperson - FAWU (Coca-Cola)
- Transformation & Employment Equity committee member (Coca-Cola)
- Tender Evaluation & Adjudication committee member (IDT)
Personal Information
Date of Birth: 07/26/71
References
- Mr. Bonga Mkhize, University of KwaZulu-Natal, 082 735 5892
- Mr. Mlungisi Khumalo, Independent Development Trust (IDT), 071 370 7350
- Mr. Sibongiseni Mdladla, Mutwa Development Services (MDS), 079 437 7991
Timeline
Human Resources Consultant
University of KwaZulu-Natal
01.2018 - 06.2020
Projects Implementation Manager
Independent Development Trust (IDT)
09.2011 - 12.2017
Community Development Manager (Mondi Group Projects)
Mutwa Development Services
06.2009 - 08.2011
Account Manager (Sales)
Coca-Cola (ABI)
01.2004 - 05.2009
Employee Relations Officer
Tongaat Huletts Sugar
01.2000 - 12.2003
Managing Executive
Mint Security Services Pty Ltd
3 2022 - Current
Swelihle High School
Post-Graduate Diploma in Business Management - undefined
University of KwaZulu-Natal
Bachelor of Social Science - Hons (HR Management & Training and Development) - undefined
University of KwaZulu-Natal
Bachelor of Social Science (Politics, Sociology & Industrial Psychology) - undefined
University of KwaZulu-Natal
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