Summary
Overview
Work History
Education
Skills
Reading & Socialize
Timeline
Generic
Viwe Nozuko Mcholo

Viwe Nozuko Mcholo

Office Administrator
Elspark

Summary

Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Personable Office Administrator with 10 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Outgoing Office Administration with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience
10
10
years of post-secondary education
3
3
Languages

Work History

Office Administrator

Roche Diagnostics Pty Ltd
Elspark, South Africa
09.2021 - Current
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Organized, facilitated and participated in community service efforts.
  • Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.

Receptionist

Roche Diagnostics Pty Ltd
Midrand, South Africa
06.2017 - 08.2021
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained confidentiality of information regarding clients and company.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Organized, maintained and updated information in computer databases.

HR Assistant

Ziegler South Africa
Kempton Park, South Africa
05.2013 - 03.2017
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Oversaw and managed hiring process and assisted human resources.
  • Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Supported coordination of benefits open enrollment activities and process.
  • Coordinated and set up meeting materials, presentations and audiovisual systems.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Maintained office supplies, distributed mail and processed invoices for payment.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Organized new employee orientation schedules for new hires.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.

Administrative Clerk

Eqstra Flexi Fleet
Driehoek, South Africa
07.2011 - 04.2013
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
  • Composed inter-office correspondence and provided product and service information to customers.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Arranged meetings and appointments and updated records to assist management.

Receptionist

Deltamune
Centurion, GP
03.2010 - 06.2011
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained confidentiality of information regarding clients and company.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Administrative Clerk

Department of Education
eMpumalanga, MP
11.2004 - 09.2008
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Composed inter-office correspondence and provided product and service information to customers.
  • Created and updated records and files to maintain document compliance.

Education

SVQ Level 3 - High School

Phakamisa High School
Port Elizabeth, EC
01.1994 - 12.1999

Computer Literacy - Computer Skills

National Computer College
eMpumalanga, MP
07.2003 - 12.2003

Business Practice & Administration - Business Skills

Siyaya Skills Institute
Port Elizabeth, EC
09.2008 - 11.2011

BCOMHRM - Human Studies

Regent Business School
Johannesburg, GP
01.2019 -

Skills

Meeting coordination

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Reading & Socialize

I like to read during my spare time, and I am social as I do so many social activities.

Timeline

Office Administrator

Roche Diagnostics Pty Ltd
09.2021 - Current

BCOMHRM - Human Studies

Regent Business School
01.2019 -

Receptionist

Roche Diagnostics Pty Ltd
06.2017 - 08.2021

HR Assistant

Ziegler South Africa
05.2013 - 03.2017

Administrative Clerk

Eqstra Flexi Fleet
07.2011 - 04.2013

Receptionist

Deltamune
03.2010 - 06.2011

Business Practice & Administration - Business Skills

Siyaya Skills Institute
09.2008 - 11.2011

Administrative Clerk

Department of Education
11.2004 - 09.2008

Computer Literacy - Computer Skills

National Computer College
07.2003 - 12.2003

SVQ Level 3 - High School

Phakamisa High School
01.1994 - 12.1999

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Viwe Nozuko McholoOffice Administrator