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Highly proficient Customer Service Representative with demonstrated customer service orientation and interpersonal communication skills to effectively handle multiple tasks in fast-paced environment.
Strong leader dedicated to streamlining operations and promote organizational efficiency. Known for strong teamwork and problem-solving skills to achieving high customer satisfaction rates with proven track record in delivering exceptional client support.
Uses independent decision-making skills and sound judgment to positively impact company success.
Possesses a strong background in resolving complex issues, ability to quickly understand customer needs and adapt to various situations, ensuring positive interactions and fostering positive relationships to retaining customers, boosting revenue, and resolving conflicts.
Self-motivated professional with a wide range of skills set in the administrative support and medical field developed through experience as an administrative assistant, medical billing executive and dietitian.
Proficient in use of computer applications like MS Office Suite and basic computer troubleshooting.
Seeking opportunities to leverage these transferable skills in dynamic and collaborative setting.

Accomplished Sales and Customer Service Agent with a demonstrated history of delivering outstanding service and exceeding sales targets in dynamic retail environments. Proficient in building rapport with diverse clientele, resolving issues promptly, and utilizing persuasive communication to drive revenue growth. Adept at leveraging product knowledge to provide tailored solutions and enhance the overall customer experience. Seeking to further leverage these skills and experiences to contribute to a customer-focused team and drive organizational success.

Bachelors of Business management from the University of Alaska. Specializing in customer service since February 2022, and professional leadership positions since 2019. Proven ability in management, critical thinking, strong work ethic, excelling in interpersonal communication, and leading teams. Personable and dedicated customer service representative with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

VIRGINIA DEKELEDI MOTLOUTSI

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Senior Customer Sales and Service Agent

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Pre-Nursing - Nursing

Diploma of Higher Education - Call Centre

National Senior Certificate - Matric

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Senior Customer Sales and Service Agent

Pre-Nursing - Nursing

Diploma of Higher Education - Call Centre

National Senior Certificate - Matric

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