Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Virginia Tshamano

Proclamation Hill, Pretoria-West,South Africa
Virginia Tshamano

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for elderly. Experience in-home settings with 2+ years of experience providing guidance and encouragement to through physical and emotional support.


Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.


Accomplished Customer Service Representative of 7+ years, consistently maintaining customer satisfaction and contributing to company success. Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty.

Overview

5
years of professional experience
4
years of post-secondary education
1
Certification

Work History

Evergreens
Pretoria, Gauteng

Cashier
04.2023 - 09.2023

Job overview

  • Of service : 1 year and 6 months
  • Duties : Customer service, scanning, packing, and Cash office
  • Reduced customer wait times through optimised checkout processes.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Checked notes carefully to spot counterfeit currency.
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints and answered queries about store products.
  • Wrapped and bagged purchases for customers to easily carry items without damage.

Uitkyk Vleis Supermarket
Silverton, Gauteng

Cashier
02.2023 - 11.2023

Job overview

  • Customer service, scanning, packing, and cash office
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Reduced customer wait times through optimised checkout processes.
  • Completed opening and closing procedures each day.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Helped meet business needs by working extra shifts.

Plasticland

Cashier

Job overview

  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Reduced customer wait times through optimised checkout processes.
  • Completed opening and closing procedures each day.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Receptionist when needed
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Displayed and restocked merchandise by following brand guidelines.

Lebamboo Guesthouse
Pretoria, Gauteng

Receptionist
01.2019 - 12.2019

Job overview

  • Cash office
  • Merchandising, Price changing, Stock : taking, and Admin assistance., : assisting clients, and serving food.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
  • Delivered front of house duties with warm and professional manner.

Education

University of South frica
South Africa

Bachelor of Commerce from Law (Bcom law)
06.2013

University Overview

  • Continuing education in studying Bachelor of commerce in Law.

Alison
online

Diploma of Higher Education from Healthcare
04.2023 - 07.2023

University Overview

  • Completed professional development in Healthcare

Alison
online

Diploma of Higher Education from Customer Service
03.2023 - 06.2023

University Overview

  • Completed professional development in Customer Services

Alison
Online

Certificate of Higher Education from Microsoft Excel
03.2023 - 05.2023

University Overview

  • Completed professional development in Microsoft Excel

Beam Africa
Pretoria, Gauteng

A-Levels from Hospitality
2016

University Overview

  • Completed professional development in Catering

Ribane-Laka High School
Pretoria, Gauteng

Diploma of Higher Education from Commerce
01.2023 - 12.2025

University Overview

  • Professional development completed in Accounting, Business Economics, Economics, English, Mathematics, Afrikaans and Tshivenda.

Rekord Teaching
Online

Certificate of Higher Education from Teaching

University Overview

  • Completed professional development in Teaching

Skills

  • Transferable Skills
  • Computer skills and knowledge
  • I have a good working knowledge of the following:
  • Ms Word
  • Ms Power point
  • Ms Outlook
  • Ms Excel
  • Internet research
  • Communication skills
  • Verbal skills: my ability to communicate well with different people on the phone and face to face at a working environment and at tertiary level has enable me acquire this skill
  • Writing skills: writing memorandums and letters at a working environment and assignments at tertiary environment have enable me to obtain this skill
  • Interpersonal skills: my ability to speak, write and present myself fluently and immaculately has enable me to have good interpersonal relations with different people
  • Leadership skills: I am currently the founder of VIRGINIA-PLACE PTY (LTD)

Certification

2. Academic details Skills Development Programs Institution : GetOn Skills Development Centre Course : Advanced Computing; Office Administration

Languages

English
Fluent

Timeline

Cashier
Evergreens
04.2023 - 09.2023
Alison
Diploma of Higher Education from Healthcare
04.2023 - 07.2023
Alison
Diploma of Higher Education from Customer Service
03.2023 - 06.2023
Alison
Certificate of Higher Education from Microsoft Excel
03.2023 - 05.2023
Cashier
Uitkyk Vleis Supermarket
02.2023 - 11.2023
Ribane-Laka High School
Diploma of Higher Education from Commerce
01.2023 - 12.2025
Receptionist
Lebamboo Guesthouse
01.2019 - 12.2019
University of South frica
Bachelor of Commerce from Law (Bcom law)
06.2013
Cashier
Plasticland
Beam Africa
A-Levels from Hospitality
Rekord Teaching
Certificate of Higher Education from Teaching
Virginia Tshamano