Hi, I’m
Virginia Mathebula
Fresh Food Manager
Johannesburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
5
years of professional experience
11
years of post-secondary education
4
Languages
Work History
Shoprite Checkers Boksburg
Fresh Food Manager
03.2018 - Current
Job overview
- Purchased new inventory according to expected regular and holiday demand.
- Maintained compliance with health code standards.
- Completed cycle counts and monthly inventory.
- Determined and implemented appropriate productivity, quality and service goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Launched quality assurance practices for each phase of development
- Developed detailed plans based on broad guidance and direction.
- Managed senior-level personnel working in marketing and sales capacities.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Defined clear targets and objectives and communicated to other team members.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
University of Johannesburg Johannesburg
Diploma In Retail Business Management from Retail Business Management
01.2009 - 05.2017
University of Johannesburg Johannesburg
Advance Diploma In Retail Business Management from Retail Business Management
02.2018 - 05.2020
Skills
Department operations
Timeline
Fresh Food Manager
Shoprite Checkers
03.2018 - Current
University of Johannesburg
Advance Diploma In Retail Business Management from Retail Business Management
02.2018 - 05.2020
University of Johannesburg
Diploma In Retail Business Management from Retail Business Management
01.2009 - 05.2017
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