Violet Sibanda
Store Manager
Johannesburg
Summary
Developing store to raise customer pool,expand store traffic and optimize profitability.meeting sales goals by training,motivating,mentoring and providing feedback to store staff. Ensuring high levels of customer satisfaction through excellent service.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Nurse Assistant
Oudi &Tique
06.2022 - Current
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Administered medications as prescribed, maintaining accuracy and ensuring patient safety.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
- Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
Store Manager
Chicken Licken
01.2006 - 01.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Education
Certificate - Grade 12
Whitestone College
Johannesburg South Africa 08.2018
Skills
Efficient and reliable team player
Product and service sales
Team Building
Training and mentoring
Strategic thinker
Customer Relations
Personnel development
Goals and performance
Staff training and development
Customer Response
Team leadership and coaching
Certification
End User Computing
Timeline
Nurse Assistant
Oudi &Tique
06.2022 - Current
Auxiliary nurse
05-2022
End User Computing
11-2018
Store Manager
Chicken Licken
01.2006 - 01.2019
Certificate - Grade 12
Whitestone College