Vinushka Janine Pooran
Springfield
Summary
Debtors Controller with experience in a fast-paced corporate environment, managing accounts receivable and credit control, for a large book of debtors of approximately 500 and above. Skilled in debt collection strategies and efficiency in resolving complex credit issues, whilst following the company’s credit control policies and procedures. I aim to obtain a position in your company, in which I can enhance my skills and become a valued member of your team.
Overview
1
1
Language
5
5
years of professional experience
Work History
Debtors Controller
Wurth Industry South Africa (PTY) Ltd
07.2024 - Current
- Download and analyse bank statement/s daily and receipt of debtors’ payments, cash payments and cash sales on bank statement/s thereof.
- Contacting debtors via telephone or email, to resolve short-payments/ over-payments/ payment discrepancies on the account.
- Processing discounts as per credit terms of each debtor, when receipting payments.
- Collection of remittances and reconciliation of debtors’ accounts using remittance and detailed age analysis.
- Liaising with debtors and internal/external sales, regarding any credits/claims that need to be passed on the account.
- Refunds- processing refunds out of a debtors’ account.
- Generate and distribute monthly statements to debtors.
- Assisting debtors with account queries and forwarding invoices, pod’s, credit notes and current/monthly statements to debtors.
- Following up with debtors for payments on over-due accounts via telephone and/or email.
- Flagging of debtors on age analysis that exceed their credit terms and placing account on hold.
- Flagging of debtors on age analysis in 90 days and sending out final demand as required.
- Generating age analysis reports and documentation of communication with debtors regarding their over-due accounts.
- Negotiate payment arrangements with defaulting debtors and managing the collection of over-due debt.
- Escalate problematic accounts to the Credit Controller to handover to credit guarantee or cinque, where debt cannot be retrieved internally.
- Compiling credit check reports to analyse if debtors are trading in excess of their credit limits and informing Credit Controller to adjust insurance to mitigate risk.
- Ensuring that debtors are complying with their credit terms and credit limits by constantly analysing debtors age analysis and purchases.
- Overriding credit limits when justified and necessary.
- On-going customer maintenance by up-dating debtors files and records.
- Providing trade references to potential creditors of debtors that purchase from the company.
- Use of the SAP BUSINESS NETWORK to create order confirmations and create invoices for those debtors that work of the sap network.
- Compilation of cash flow forecast reports.
- Submission of clearing documents to the Assistant Finance Manager for the release of funds from foreign debtors.
- Assist auditors with required documentation/reports during audit season.
- Previously known as Action Bolt (PTY) Ltd
- Reference: Jensen Soobramoney (Finance Manager)
- Telephone: 031 579 3161 / 083 941 6688
Credit Controller
Action Bolt (PTY) Ltd
02.2022 - 07.2024
- Review and analysis of credit applications and supporting documentation.
- Applying for credit on credit guarantee.
- Opening accounts for debtors with approved credit limits, sending out confirmation emails and on-going customer maintenance on existing accounts.
- Performing reduction exercises on credit limits that are under-utilized/unutilized by decreasing or taking away cover in order to maintain credit insurance and the gross exposure limitation thereof.
- Preparing the provision for bad debts schedule and making recommendations to the finance manager for proposed bad debt write-off’s.
- Reporting of debtors in 90 days by the 15th of each month to investigate.
- Following up on debtors for payments on overdue accounts, sending out final demands and handing over of debtors to credit guarantee/ cinque for collection.
- Submission of monthly declarations to credit guarantee at the end of each debtor’s closing period.
- Liaising with the insurance provider with regards to payments of claims.
- Filling out forms in respect of defaulting debtors in insolvency/liquidation/business rescue.
- Negotiating payment plans with defaulting debtors and managing the collection of over-due debt.
- Liaising with lawyers about legal fees, legal documents, court appearances, recovery of debt by defaulting debtors.
- Compile credit check reports to analyse if debtors are trading in excess of their credit limits and adjusting their insurance in order to mitigate risk.
- Ensuring debtors are complying with credit terms and credit limits by constantly analysing debtors age analysis and purchases.
- Placing debtors on and off hold.
- Overriding credit limits when justified and necessary.
- Assisting with account queries and forwarding invoices, pod’s and monthly statements to debtors.
- Providing trade references to other suppliers of debtors as well completing vendor/supplier application forms for new debtors.
- Daily counting of cash from the prior day’s cash sales.
- Assisting the Finance Manager with tracing and scrapping of assets from fixed assets register.
- Capturing/verifying working hours on eco-time and payment of wage workers (100+) on sage vip payroll and absa when payroll clerk is on leave.
- Reference: Mike Rose (Finance Manager)
- Telephone: 031 579 3161 / 083 775 0995
Front Office Administrator
Action Bolt (PTY) Ltd
12.2021 - 02.2022
- Capturing of packing slips on the company software.
- Checking invoices against driver’s delivery schedules.
- Greeting customer’s, checking their temperature and guiding them to the correct department.
- Managing a busy switchboard of up to 5 incoming calls at a time.
- Resolving customer queries telephonically and in person.
- Signing, receiving and distributing of daily mail, parcels/deliveries.
- Making announcements on the PA system.
- Logging a PF2 (important messages for the company’s employees) on the system.
- Liaising with the IT Technician to resolve IT related issues.
- Logging faults and requesting call- outs from SAMCOM when phone lines are down.
- Reference: Mike Rose (Finance Manager)
- Telephone: 031 579 3161 / 083 775 0995
Education
Bachelor of Commerce - Accounting
University of Kwazulu-Natal
South Africa01-2017
Skills
- Proficient in Microsoft 365 (Outlook, Excel, Word, PowerPoint)
- Ability to use the SAP BUSINESS NETWORK portal
- Boltpac software knowledge
- Ability to use the cinque (quanta5) and credit guarantee (cregalink) portal
- Accounts receivable management
- Credit control and debt collection
- Cash flow management
- Reconciliations & reporting
- Professional phone etiquette
- Customer service etiquette
- Strong communication and negotiation skills
- Team player
- Accuracy and attention to detail
- Effective planning and organizing
- Ability to work under pressure and meet deadlines
- Strong problem-solving and conflict resolution skills
- Ability to identify, analyse and assess risk
Languages
English
Volunteer/Community work
- Project leader who has assisted with the raising of funds amounting to R20 000 for Lifeline South Africa.
- Project leader who has assisted with the raising of funds and goods for the underprivileged children of the Edith Benson Aids Orphanage.
- Participation in the feeding scheme and entertainment for the elderly at Clayton Garden Homes.
Timeline
Debtors Controller
Wurth Industry South Africa (PTY) Ltd
07.2024 - Current
Credit Controller
Action Bolt (PTY) Ltd
02.2022 - 07.2024
Front Office Administrator
Action Bolt (PTY) Ltd
12.2021 - 02.2022
Bachelor of Commerce - Accounting
University of Kwazulu-Natal