Summary
Overview
Work History
Education
Skills
Interests
Accomplishments
CAREER NARRATIVE
Synopsis of Previous Roles at Alex Forbes
Prior Roles Held
Activities such as drumming, meditation, dancing with my kids, and reading.
Timeline
Generic

Vinosha Robinson

Head: Risk & Compliance, Solutions & Enablement Platform
Johannesburg,Gauteng

Summary

A forward-thinking and versatile individual skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company. Strategic, agile, and solutions-driven, this accomplished individual brings end-to-end organizational foresight to the forefront of Risk Management, Operational Strategy enablement, Business Process Optimization, Operations Management, Project Management and more. With a proven ability to solve complex problems and deliver sustainable, high-impact solutions, she empowers organizations to navigate uncertainty, unlock efficiencies, and drive long-term value across the enterprise.

Vinosha is a strategist and catalyst; seamlessly blending many moving parts to attain goals and deadlines, enabling optimal enterprise positioning. She efficiently aligns corporate objectives with the human capital levers required, to achieve optimal outcomes. With an agility that spans the macro and micro, Vinosha’s structured thought process distils complex challenges into clear solutions that progresses matters at pace, in a sustainable manner.

With considerable transferable skills, Vinosha presents the following key proficiencies in Risk Management & Corporate Compliance Management, the Development of timelines, governance structures & KPI frameworks, Strategy creation and execution via strategic initiatives, Operating Model creation, Operational robustness & excellence measures via Six Sigma methodology or known as Business Process Management, Enterprise Risk Management, Strategic Planning & Implementation.

Motivated by an opportunity providing cross-functional cadence and shared vision, Vinosha is primed to stretch her professional ingenuity to play a key role in the research, planning, strategy and development of new initiatives, and the operational implementation thereof.

Overview

21
21
years of professional experience
2
2
Languages

Work History

Head Risk & Compliance, Solutions & Enablement

Alexforbes
Johannesburg
04.2020 - Current

Conducted strategic risk analysis to support business decision-making.

  • Performed enterprise-wide risk management assessments across the 8 business units (initially) which then reduced to 6.
  • Consistently reduced the Total Residual risk of the Platform by enduring that the actions to mitigate and reduce the exposure of the risks were actioned. The highest reduction of Residual in a quarter was recorded as 37%.
  • Provided mentoring and coaching to 2 team members and stakeholders.
  • Supported strategic execution of key initiatives across the platform and Group.
  • Defined governance frameworks and key risk indicators to enable successful strategy implementation.
  • Involvement in building partnerships for both Product development as well as Group Strategy.
  • Tracked and reported on key risk indicators to ensure proactive risk management.
  • Monitored competitor risks and proposed mitigation strategies aligned with Group objectives. Analysed trends in the market of competitors to determine potential risk.
  • Applied expertise across Institutional Retirement Funds, Investment Products, and Retail Insurance Products.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Worked effectively in fast-paced environments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Resolved problems, improved operations and provided exceptional service. Involvement in key Strategic Initiatives from business case development to implementation and beyond maintained certain manual risks within threshold while the team waited for the more automated approach that Vinosha helped propose be approved, built and implemented.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations. Her involvement in Anti- money laundering checks of third-party consultants found a solution for the Retail area which helped speed the project to completion.
  • Learned and adapted quickly to new technology and software applications.

Head Risk & Compliance, Retail Financial Planning

Alexforbes
Johannesburg
10.2018 - 03.2020

The role required the following:

- an understanding of Retail Financial Planning was to drawdown Risk Management & Compliance Plans.

- The FPC (Financial Planning Consultants) area contained the largest number of internal Retail consultants at Alexforbes.

- this meant maintaining the FAIS register of about more than 400 consultants manually on an Excel spreadsheet, while waiting for a system to be decided upon and approved.

- an ability to interpret and apply regulatory frameworks to optimize business processes—whether manual, automated, or requiring IT-driven solutions.

- Participation in Group Compliance projects incl. Financial Crime Control (FCC), Market Conduct and Privacy.

The criticality of the FCC project was high and while the project was run outside the business unit, Vinosha ensured that the project team understood what was important to the Retail FPC team.

  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.

Senior Manager, Special Project in Emerging Market

Alexforbes
Johannesburg
02.2018 - 09.2018

Executive-level stakeholder engagement reporting (directly to CEO).

  • Project management of mergers and acquisitions (M&A) across African markets.
  • Business integration and change management (e.g., acquisition of Zimbabwean actuarial firm).
  • Cross-border operational coordination and strategic execution.
  • Special Projects Emerging Markets
  • Prepared and presented multiple written reports and PowerPoint presentations.
  • Ensured compliance with industry standards and regulations throughout the duration of each project.
  • Collaborated with stakeholders to identify project requirements, ensuring alignment with business goals.
  • Developed comprehensive project schedules, consistently meeting deadlines and milestones.

Strategic Execution of Group Compliance Projects

Standard Bank
Johannesburg
06.2015 - 01.2018
  • Managed multiple program's and projects across Retail and Corporate Banking divisions.
  • Improved program efficiency by streamlining processes and implementing effective project management strategies.
  • Improved client satisfaction with meticulous project management and timely communication.
  • Streamlined operations by implementing effective project management tools and methodologies.

Contributed to projects within Scrum project management environments, as the Agile methodology was introduced in her last year at Standard bank.

  • Coordinated project management efforts to meet deliverables and deadlines.
  • Optimized resource allocation for improved project management and timely completion of tasks.
  • Maintained accurate documentation of completed tasks, supporting efficient project management processes.
  • Conducted business analysis and developed business case reports.
  • Mentored and coached junior team members to build capability and performance.
  • Facilitated cross-functional coordination and built strong internal networks.
  • Strategic Planning & Execution

Executive Process Engineer

SABMiller
Sandton, Johannesburg
06.2009 - 10.2011
  • Conducted scenario planning to support strategic foresight and resilience on the biggest innovation project in SABMiller.
  • Led innovation and long-term strategic planning initiatives on 2 projects to reduce energy consumption by about 10% depending on the brewery size and type of energy used.
  • Engaged and collaborated with C-suite executives to align on strategic priorities.
  • Drove innovation initiatives aimed at significantly reducing cost-to-serve.
  • Demonstrated strong business acumen in complex and evolving environments.
  • Analysed global trends to inform strategic decision-making and competitive positioning.
  • Global Technical Department (Office of the Group CEO)
  • Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
  • Identified trends and assessed opportunities to improve processes and execution.
  • Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
  • Designed and executed experiments to identify process improvements, leading to reduced costs and increased efficiency.
  • Established long-term client relationships through consistent delivery of high-quality products and services.

National Credit Operations Manager

Standard Bank
Sandton, Johannesburg
10.2007 - 05.2009
  • 9Designed and implemented operating models to support strategic objectives.
  • Developed a lean operating model to drive efficiency, profitability, and customer-centricity.
  • Applied Lean Six Sigma methodologies to establish robust and scalable business processes.
  • Led large, multi-functional teams across diverse operational areas in 9 regions.
  • Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
  • Led a team of regional managers to ensure consistent delivery of high-quality services across multiple locations.
  • Increased operational efficiency by streamlining processes and implementing new technologies.
  • Identified areas for improvement within the organization, implementing changes that led to increased productivity and profitability that were then translated into regional scorecards. These scorecards were then tracked and reported on a monthly basis.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Developed processes to save on costs and prevent losses.

Six Sigma Technical Lead

Standard Bank
Sandton, Johannesburg
01.2005 - 09.2007
  • Mentored junior developers through regular 1-on-1 meetings, providing guidance on process efficiency, Six Sigma Methodology and implementation.
  • As the founding member of Six Sigma implementation at Standard Bank, drove enterprise-wide operational transformation.
  • Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
  • Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
  • Co-delivered capability by building programs across multiple business units, enabling leaders to launch strategically aligned improvement initiatives.
  • Partnered with the business unit executive management to prioritize the high-impact projects, resulting in high cost efficiencies, cycle time reductions and sustained productivity and quality improvements.
  • Increased application stability by regularly monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
  • Optimized resource allocation across multiple concurrent projects by closely tracking team capacity levels against project deadlines and milestones.
  • Provided educational expertise and mentoring to junior team members.
  • Fostered culture of innovation, encouraging exploration of new technologies and approaches to solve complex problems.
  • Analyzed performance metrics to identify bottlenecks in development processes, implementing solutions that boosted efficiency.
  • Coordinated with stakeholders to define project requirements, ensuring alignment with business goals and customer needs.
  • Facilitated knowledge sharing sessions, strengthening team expertise and fostering collaborative work environment.

Education

Membership - Brewing

The Institute & Guild of Brewing
United Kingdom
07.2002

Bachelor of Science - Chemical Engineering

University of KwaZulu Natal
Durban, South Africa
01.1999

Skills

- Strategic planning

Interests

I thoroughly enjoy global travel and the multicultural aspects thereof I am inspired by people, places and topics that expand my mind and cultivate my perspectives, In my downtime, I remain abreast of diverse current topics including
The inspirational work of Simon Sinek
Women in Leadership
AI and its multitude of applications, I also enjoy the literature of the likes of Steven Covey, Malcolm Gladwell (“The World is Flat”), and Robin Sharma, To “escape”, I immerse myself into the world of fiction, I treasure family time and activities such as live theatre I take great pleasure in “stressbusting” activities such as drumming, meditation, dancing with my kids, and relaxation breathing techniques, Professionally, my intrinsic moral compass forms the mainstay of all that I do, and I lead from a values-based perspective, I am highly inspired by innovative and complex challenges, and the prospect of having ‘runway’ to add value through applying my holistic skills-set

Accomplishments

  • Creation of a highly effective Risk & Compliance function, from scratch:
  • As the “go to” person for delivering exceptional results on time and within budget, Vinosha developed a highly effective framework and populated it to generate a structure comprising top teams, records, policies and an overall behavioural culture of Risk and Compliance. This was achieved by the successful articulation of the Risk function within the overall business operations, and the collaboration required for it to succeed.
  • Vinosha skillfully educated the business on Risk Maturity at the most strategic level by incorporating an EQ-based approach, effectively aligning teams’ working styles, priorities and motivators to the requirements of the Risk function. A transformational leader, she adopted a business-partnering approach fostering a culture of engagement; and she gained critical buy-in from seasoned business heads to share alignment and prevent barriers; thereby enabling optimal outcomes.
  • Vinosha, in her early years at SAB Ltd, was part of the small team that created the brewery at Chamdor, Johannesburg to produce the American beer Miller Genuine Draft (MGD). This was the very first time Miller was produced and sold in South Africa.
  • As part of the Brewing testing team that met on a weekly basis, helped resolve product issues through consumer testing.

CAREER NARRATIVE

  • Alexforbes
  • Head of Risk & Compliance: Solutions & Enablement Platform
  • March 2020 – To Date
  • Reporting to: Platform Chief Operating Officer
  • Direct reports: Compliance Manager, Risk Specialist
  • Snapshot:
  • Vinosha heads the Risk & Compliance function spanning 5 business units, for the Solutions & Enablement platform. Primary functions of the platform include:
  • Product Management, incorporating strategic decisions on all group-wide products (Retail and Institutional); Product Development and strategic Partnerships to enable the company to achieve strategic objectives.
  • Data Governance, Data Strategy, Innovation & Implementation
  • Best Practice – Industry best practice, legislature requirements and company requirements to assist advisors and third parties provide the necessary advice on Retirement, Investments, etc., to clients.
  • Strategic Insights & Analytical Tools – the area accountable for the tools, calculators and models that are utilized by advisors.
  • Central Operations – accountable for finance.
  • Vinosha also forms part of the Platform MANCO, RISCO and Budget committees.
  • Key Deliverables:
  • Creating goal-based performance measures and hypothesis around challenges, develop and curate an ingrained Risk culture; by embedding and activating an appropriate Risk appetite.
  • This incorporates:
  • Developed strategic risk metrics and dashboards for Group Risk Committee reporting.
  • Led ERM-based risk management, producing and updating enterprise risk reports.
  • Managed strategic platform projects, integrating risk assessment and mitigation.
  • Oversaw compliance deliverables, representing the platform at Group level.
  • Chaired platform RISCO sessions, consolidating executive feedback.
  • Advised platform CEO on risk priorities, presenting at Group CEO forums.
  • Monitored market trends and competitor activity to identify emerging risks.
  • When influencing longstanding business experts, Vinosha learnt to listen / observe before volunteering her input; to successfully convince tough personalities by knowing when and how to stand her ground, per her motivating quote: “between stimulation and response, there lies an opportunity for growth”.
  • Vinosha actively contributes to the company’s Mentorship Program by sharing expertise to support mentees in overcoming challenges, achieving goals, and developing both personal and professional competencies. She encourages a culture of continuous growth and reciprocity, leaving mentees with the guiding principle: “In another ten years, please pay this forward.”
  • In addition, Vinosha was praised for the “superb strategic level” at which her business unit is functioning, during her 2024 performance appraisal and received commendation from the Group CEO for producing a platform Risk Report that was praised for its clarity, conciseness, and comprehensive coverage of key issues.

Synopsis of Previous Roles at Alex Forbes

  • 1) Lead Specialist CAT III & Nominee
  • Maintain accountability for second-line Compliance activities of Alexander Forbes Individual Client Administration and nominee company, Sanlam / Glacier. This includes:
  • Preparation of Regulatory universe.
  • Drawdown of Risk Management & Compliance Plan.
  • Creation of Monitoring Plan
  • Interpretation and opalization of new legislation.
  • Participated in Group Compliance projects incl. Financial Crime Control, Market Conduct and Privacy.
  • 2) Head of Risk & Compliance - Retail
  • Oversaw compliance monitoring, regulatory submissions, Fit & Proper requirements, and legislative implementation.
  • Managed CAT III registration and Binder/Outsourcing services for Retirement Fund Administration.
  • Directed strategic risk identification, mitigation tracking, reporting, and training to embed risk culture.
  • Led team operations and served on STEERCO and Group Regulatory Project Committees.
  • 3) Senior Manager of Special Projects Emerging Markets
  • Reporting to the CEO of Emerging Markets:
  • Project manage all M&A developments to ensure inorganic growth into Africa.
  • Manage the successful acquisition and integration of the Zimbabwean Actuarial business into Alex Forbes.
  • Rollout system tools into countries to increase revenues.
  • Consolidate Emerging Markets information into the Integrated Annual Report.
  • Upon the sudden dissolution of the Alex Forbes Executive Management team and subsequent restructuring of emerging markets, Vinosha was then appointed as Head of Retail Risk & Compliance.

Prior Roles Held

  • Chemical Engineering graduate with a strong foundation in analytical thinking and problem-solving. Diverse experience across banking, insurance, and FMCG sectors, with a proven track record of delivering high-impact results in complex environments. Extensive leadership experience in middle and senior management roles at leading institutions including Standard Bank, Alex Forbes, and SABMiller. Known for combining strategic insight with strong interpersonal and leadership skills to drive performance and build collaborative teams.
  • Standard Bank: Group Compliance: Strategic Planning & Execution
  • SAB Miller: Executive Process Engineer: Global Technical Dept. (Office of Group / Global CEO). Headhunted by SABMiller to lead project “The Breweries of the Future.”
  • Standard Bank: Technical Lead: Six Sigma → National Credit Operations Manager
  • South African Breweries: Trainee Engineer → Project Engineer → Senior Process Engineer

Activities such as drumming, meditation, dancing with my kids, and reading.

I thoroughly enjoy global travel and the multicultural aspects thereof.  I am inspired by people, places

and topics that expand my mind and cultivate my perspectives.

In my downtime, I remain abreast of diverse current topics including:

●  The   inspirational   work   of   Simon   Sinek  ●  Women   in   Leadership  ●  AI   and   its   multitude   of

applications.

I also enjoy the literature of the likes of Steven Covey, Malcolm Gladwell (“The World is Flat”), and

Robin Sharma.

To “escape”, I immerse myself into the world of fiction.

I treasure family time and activities such as live theatre.   I take great pleasure in “stressbusting”

activities such as drumming, meditation, dancing with my kids, and relaxation breathing techniques.

Professionally, my intrinsic moral compass forms the mainstay of all that I do, and I lead from a

values-based perspective.

I am highly inspired by innovative and complex challenges, and the prospect of having ‘runway’ to

add value through applying my holistic skills-set.

Timeline

Head Risk & Compliance, Solutions & Enablement

Alexforbes
04.2020 - Current

Head Risk & Compliance, Retail Financial Planning

Alexforbes
10.2018 - 03.2020

Senior Manager, Special Project in Emerging Market

Alexforbes
02.2018 - 09.2018

Strategic Execution of Group Compliance Projects

Standard Bank
06.2015 - 01.2018

Executive Process Engineer

SABMiller
06.2009 - 10.2011

National Credit Operations Manager

Standard Bank
10.2007 - 05.2009

Six Sigma Technical Lead

Standard Bank
01.2005 - 09.2007

Membership - Brewing

The Institute & Guild of Brewing

Bachelor of Science - Chemical Engineering

University of KwaZulu Natal
Vinosha RobinsonHead: Risk & Compliance, Solutions & Enablement Platform