VINOLIA SEPONONO SESELE
Admin Assistant/stock Controller
Phuthaditjhaba
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
2014
2014
years of post-secondary education
Work History
Administrative Assistant/Stock Controller
Herotel
09.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
- Collaborated with purchasing department to ensure timely delivery of products and adequate stock levels.
- Optimized warehouse organization for improved accessibility and faster order fulfillment times.
- Streamlined stock management processes for increased efficiency and reduced waste.
- Determined and performed appropriate adjustments of authorized stock levels.
Sales Agent
ASSUPOL HEAD OFFICE
04.2019 - 11.2021
- Present and sell policy to new and existing clients
- Develop and calculate suitable plans based on client’s needs
- Resolve client inquiries and complaints
- Expand business reach through networking techniques
- Use the system to T
- Track and identify areas of improvement
Employer Sales Consultant
CAPITEC BANK
08.2016 - 02.2019
- Sourcing for new business for the branches around my region
- Opening new accounts for employers
- Offering team buildings for our clients
- Educating our clients about financial wellness
- Other administrative duties
- Filing of daily documents
- Consulting with clients
- Gathering and capturing of information
- New client take on procedures
- Assisting clients with general banking related queries
Education
Certificate - Introduction to Storage and Inventory Management
UNISA
Certificate - Public Relations
UNISA
Matric Senior Certificate - undefined
PAUL ERASMUS HIGH SCHOOL
Skills
Office administration
Data entry
Computer skills
Administrative support
Problem-solving
Customer service
Computer proficiency
Time management
Office management
Verbal communication
Dedicated team player
Attention to detail
Personal Information
Driving License: Code 8
Timeline
Administrative Assistant/Stock Controller
Herotel
09.2022 - Current
Sales Agent
ASSUPOL HEAD OFFICE
04.2019 - 11.2021
Employer Sales Consultant
CAPITEC BANK
08.2016 - 02.2019
Certificate - Public Relations
UNISA
Matric Senior Certificate - undefined
PAUL ERASMUS HIGH SCHOOL
Certificate - Introduction to Storage and Inventory Management
UNISA
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