VINESHREE ACHARY
Executive Assistant
Amanzimtoti
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
21
21
years of professional experience
Work History
Group Regional Manager/Executive Assistant
EVOKE GROUP HOLDINGS PTY LTD
Durban
03.2016 - Current
- Managing the Directors Diary
- Daily cash up and reconciliation of float, capturing of bank statements and payments
- Licensing sites with Liquor Board & Gaming Board
- Setting up of targets and incentives at various sites
- Assisting Site Managers with on site issues
- HR responsibilities: Liaising with staff, employment contracts, warnings
- Liaising with suppliers, reviewing supplier contracts
- Reconciliation of ATM and Credit cards
- Analysis of daily and monthly expenditure- All Sites
- Invoicing tenants and drawing up of lease agreements
- Compliance- Both Gaming and Bar
- Opening of Supplier accounts
- Creating and Preparation of company documents
- Full Creditors Function – All
- Advertising and Promotions- All Sites
- Handling all issues on site, bar and gaming
- Ensuring optimum customer service given at all times
- Reconciling of gaming every Monday morning, physical reconciliation of cash on site for all 3 sites.
- Weekly compliance checks done on site Checking of payout, jackpots & cash up books Introducing new promos on site to increase turnover per month
- Weekly stock take at all Durban sites and checking on variance reports
- Checking weekly stock reports at all Johannesburg sites for any inconsistencies
- Managing Building with tenants
- Invoicing tenants on a monthly basis
- Random checks on the building
- Handling all queries with municipality and other providers relating to the building
- Liaising with tenants on all matters of their tenancy
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports and presentations.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Facilitated training and onboarding for incoming office staff.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Developed and maintained automated alert systems for important deadlines.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Created expense reports, budgets and filing systems for management team.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Organized and coordinated conferences and monthly meetings.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Answered high volume of phone calls and email inquiries.
- Worked with senior management to initiate new projects and assist in various processes.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed residential properties and prepared homes for clients prior to arrival.
- Managed and reviewed filing and office systems.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Filed paperwork and organized computer-based information.
- Wrote reports, executive summaries and newsletters.
- Coordinated events and worked on ad hoc projects.
- Executed basic banking and bookkeeping tasks.
ASSESSOR & FACILITATOR
WENDY GARDINER FINANCIAL SERVICES, SETA
Durban
01.2013 - 01.2015
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Developed training curricula and recommended programs that met instructional goals and objectives.
- Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
- Developed training handbooks, computer tutorials and reference materials.
- Collected data on program effectiveness to develop modifications and improvements to curricula.
- Tracked students and instructors leaves, attendance, scores and overall performance in databases.
- Documented participation and evaluated learning for each participant.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Provided constant training to staff on newly developed training programs used in classrooms, new language labs and computer systems.
- Created curricula, instructions, documents and written tests for various types of training courses.
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
- Utilized cross-training techniques to boost productivity and develop each team member's individual skills set.
CLIENT LIASION OFFICER
KZN SLOTS (PTY)LTD
Durban
06.2010 - 07.2012
- Evaluation of new and existing sites
- Acquiring of new business
- Maintaining of existing sites
- Conducting compliance checks on sites
- Assisted site owners with cash up and reconciled any cash up queries
- Scrutinized game mixes and allocated machines for specific geographical areas, Assisted with minor technical faults
- Drafting of financial statements for site owners
- Assisting with obtaining tax clearance certificates
- Liaising with SARS for all tax issues for sites
- Application for business licenses and follow up thereof
- Liaising with Municipalities for all outstanding licenses
- Follow up of all liquor licenses
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed team communications and information for meetings.
- Participated in team-building activities to enhance working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-to-day duties accurately and efficiently.
- Increased customer satisfaction by resolving issues.
- Collaborated with team members to achieve target results.
- Created plans and communicated deadlines to complete projects on time.
ACCOUNTS CLERK
CAPRISA
Durban
01.2009 - 05.2010
- Reconciling of motor vehicle usage
- Allocating expenses to different studies
- Reconciling and claiming travel funds from different studies Drafting of reports so funds can be claimed from funders
- Resigned: head hunted by KZN SLOTS
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Reported financial data and updated financial records in ledgers and journals.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Set up and updated Excel spreadsheets to track financial data.
- Assisted management with annual expense plans to strategically track income or revenue.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
- Communicated with suppliers to reconcile invoice payments.
DEBTORS CONTROLLER
BARLOW WORLD LOGISTICS
Durban
10.2008 - 12.2008
- Capturing and reconciling of all debtors
- Follow up on payments Age analysis of debtors 3 month
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Participated in team-building activities to enhance working relationships.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Prepared variety of different written communications, reports and documents.
- Worked flexible hours across night, weekend and holiday shifts.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Delivered services to customer locations within specific timeframes.
- Onboarded new temps by entering employee information into systems.
- Drove operational improvements which resulted in savings and improved profit margins.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Identified issues, analyzed information and provided solutions to problems.
- Collaborated with team members to achieve target results.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Worked with customers to understand needs and provide excellent service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Led projects and analyzed data to identify opportunities for improvement.
CUSTOMER RELATIONS MANAGER
V SLOTS (PTY)LTD
Durban
02.2007 - 09.2008
- Evaluation of new and existing sites
- Acquiring of new business
- Maintaining of existing sites
- Conducting compliance checks on sites
- Drafting of financial statements for site owners Assisting with obtaining tax clearance certificates
- Resigned due to family commitments
- Liaised between customers and organization with particular focus on working with sales department.
- Established performance and service goals and held associates accountable for individual performance.
- Assisted with conflict resolution during partnership negotiations and acquisitions.
- Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
- Created training guides and in-person and online training courses to improve customer user experience in [Software] environment.
- Managed customer relations on ongoing basis to maximize customer retention.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Maintained client files with sales contracts, records of client interactions, client notes and other information.
- Organized daily workflow and assessed appropriate staffing to provide optimal service.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients.
- Created customer support strategies to increase customer retention.
- Made customers aware of current and new programs and services.
- Collaborated with finance department on invoicing accuracy for applicable products, services, software and logistics.
Executive Assistant to the Chief Financial Officer
HOSKEN CONSOLIDATED INVESTMENT LTD
Durban
02.2004 - 01.2007
- Completion and Submission of Annual Returns -:
- Capturing of information from source document to Trial Balance
- Completion and Submission of Income Statement and Balance Sheet
- IT12
- IT14
- Schedule of Personal Assets and Liabilities
- Completion and Submission of Company documents to CIPRO-:
- CM29 CM14 CK7
- CK1
- Updating of Company Registers
- Drawing up of minutes/ resolutions
- Transferred to subsidiary company – holding company relocated to Cape town
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports and presentations.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Created expense reports, budgets and filing systems for management team.
- Developed and maintained automated alert systems for important deadlines.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Filed paperwork and organized computer-based information.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Screened personal and business calls and directed to appropriate party.
- Created and managed office systems to efficiently deal with documentation.
- Worked with clients to effectively plan and coordinate logistics for special projects and events.
- Took notes and dictation at meetings.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Executed basic banking and bookkeeping tasks.
- Managed and reviewed filing and office systems.
- Answered high volume of phone calls and email inquiries.
- Handled incoming and outgoing mail, email and faxes.
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Worked with senior management to initiate new projects and assist in various processes.
- Volunteered to help with special projects of varying degrees of complexity.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Led staff and vendors in providing high level of service for owner and guests.
SUPERVISOR
ALL ACC FINANCIAL SERVICES CC
Durban
02.1999 - 08.2003
- Completion and Submission of monthly returns: VAT, PAYE, SDL/UIF,
- Completion of Fixed Asset Register
- Internal Auditing of Clients
- Completion and Submission of Annual Returns
- Capturing of information from source document to Trial Balance
- Completion and Submission of Income Statement and Balance Sheet
- IT12
- IT14
- Schedule of Personal Assets and Liabilities
- Supervision of Trust Accounts
- Liaised with SARS for various issues Resigned: looking for better prospects
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Delegated high volumes of work to empower team, build trust and assist with professional development.
- Streamlined operations to improve process efficiency.
- Prepared, calibrated and monitored production levels to achieve targets.
- Interviewed, hired and trained new employees for production positions.
Education
ACCOUNTING 1; 11 ECONOMICS 1; 11 ; 111 BUSINESS ECONOMICS 1; 11 COMMERCIAL LAW - ACCOUNTS
UNIVERSITY OF DURBAN
Skills
SKILLS &undefined
Timeline
Group Regional Manager/Executive Assistant
EVOKE GROUP HOLDINGS PTY LTD
03.2016 - Current
ASSESSOR & FACILITATOR
WENDY GARDINER FINANCIAL SERVICES, SETA
01.2013 - 01.2015
CLIENT LIASION OFFICER
KZN SLOTS (PTY)LTD
06.2010 - 07.2012
ACCOUNTS CLERK
CAPRISA
01.2009 - 05.2010
DEBTORS CONTROLLER
BARLOW WORLD LOGISTICS
10.2008 - 12.2008
CUSTOMER RELATIONS MANAGER
V SLOTS (PTY)LTD
02.2007 - 09.2008
Executive Assistant to the Chief Financial Officer
HOSKEN CONSOLIDATED INVESTMENT LTD
02.2004 - 01.2007
SUPERVISOR
ALL ACC FINANCIAL SERVICES CC
02.1999 - 08.2003
ACCOUNTING 1; 11 ECONOMICS 1; 11 ; 111 BUSINESS ECONOMICS 1; 11 COMMERCIAL LAW - ACCOUNTS
UNIVERSITY OF DURBAN
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