I have been in the Customer Service industry for more than 15 years. I have a full understanding and am conversant with the Customer Relation Skills that are a necessity within the Corporate Business. I can show initiative, have interpersonal understanding and can impact and influence those around me. I am self-confident in my abilities and have much to offer. I am flexible and open to new challenges. I am committed to teamwork, cooperation and the development of people. I have the capacity for conceptual thinking when it is based on sound research and facts. I have been in leadership positions for more than 15 years and have excellent leadership skills.
A collections professional with strong history of optimizing debt recovery strategies and enhancing overall collection performance. Known for keen ability to negotiate effectively and resolve complex accounts, consistently meeting collection goals. Highly collaborative, adaptable to changing priorities, and reliable in delivering results through effective communication and problem-solving skills.